[Public/Private IP for Freeswitch in cluster mode]

there is no any registered FreeSwitch on Kamailio, for that reason (FS does not listen on port and IP).

 

 vim sipinterface_1.xml

            <!-- SIP -->
<param name="sip-ip" value="MyPublicIP"/>
<param name="ext-sip-ip" value="MyPublicIP"/>


            <!-- Media -->
<param name="rtp-ip" value="MyPublicIP"/>
<param name="ext-rtp-ip" value="MyPublicIP"/>

 

ss -nlp | egrep freeswitch
tcp    LISTEN     0      5         *:8031                  *:*                   users:(("freeswitch",pid=1986,fd=13))
tcp    LISTEN     0      5      127.0.0.1:8021             *:*                   users:(("freeswitch",pid=1986,fd=15))

 

there isn't, port 11000 and public IP.

[Public/Private IP for Freeswitch in cluster mode]

thanks a lot @naveed6865 but I've set these fields.

unfortunately does not work.

[Public/Private IP for Freeswitch in cluster mode]

I'm trying to cluster kazoo.

I want to set PRIVATE IP address to my FS nodes.

but when I set this, there is no any voice to my calls.

when I set PUBLIC IP address RTP is back to my calls.

 

but I'm looking for a solution to set PRIVATE IP address to my FSs.

 

Is it possible?

[Can't delete a queue in Call Center Pro?]

which API did you use?

[Reset Password/ Recovery password]

after that kazoo back-end send an email to your email inbox(if your email was valid).

this email contain a recovery link.

the only job you should do, click to link and enter new password.

[Reset Password/ Recovery password]

method: PUT
url: http://[server-addr]:8000/v2/user_auth/recovery

body:{
    "data": {
        "username": "your@email.com",
        "account_realm": "your_acc_realm",
        "ui_url": "http://[main_monsterUI_login_page_addr]"
    }
}

[Queue Call center setting]

Hi all.

Thank's @Emily R for your response.

I have a problem with ACDC, but I can't solve this so far.

Agents automatically logged out from the queue, I don't know why and I can't find any solution for that.

[Distinctive ring on call queue]

I think this is related to Qubicle queue, check the Media and Quebicle API.

 

[Distinctive ring on call queue]

Hi Jack.

can you explain more?

you have problem with callflows or queue?

[Unable to make successful call.]

did you:
    - create a new device(softphone)?

    - assign the device to a user?

    - create callflow for user?

and make sure how many devices were assigned to the user.

 

[Cubicle vs ACDC?]

On 9/9/2019 at 1:36 PM, tomas_ said:

Why aren't you using MonsterUI 4.3?

Because this version has been recommended.
See this link buddy.

[Cubicle vs ACDC?]

We've been using  ACDC with CallCenter over 4.2 monster-ui and 4.3 kazoo.

[QUEUE Agents receiving calls while on a call]

Guys, I 100 times try to create a new queue with ACDC API, but unfortunately every time i field.

please give me a correct reference to create and handle ACDC functionality.