Search the Community

Announcing KAZOO 5.0.151 — Release Notes.pdf ANNOUNCING KAZOO 5.0.151! This is a bug fix version that addresses an issue brought to our attention by you all. These Release Notes pertain to partners on the Hosted Platform. What's New: In Call Center Pro, the queue activity log now only shows the last 1,000 events so you can have more open browser tabs, as our larger activity log was using all of your computer's available memory. Say goodbye to the days of having Advanced Provisioner and the User Portal open in separate tabs. We have added a new “Contact List” option to the Advanced Provisioner UI menu that allows users to edit their contacts per account. There is also the option to import/export a contact list in CSV, all from within Advanced Provisioner. Bug Fixes: Attention developers! The API smtp_email_address parameter for Faxboxes that was present on previous versions of Kazoo has returned from vacation and is available once again at its new home at _read_only.smtp_email_address! When editing email-to-fax settings, Advanced Callflows was not showing the fax box’s email address, leaving users to guess the address. Since the Internet is a big place, we decided we could help users find the fax box by showing the email address when editing. Devices for accounts with all-digit realms, such as “12453355,” were unable to authenticate because KAZOO parsed them as an IP. We have taught KAZOO the difference and this is now working as expected. SmartPBX was so eager to help with your faxes that it wouldn’t let you change the T.38 settings from “Auto-Detect,” but now you can if you want to. When using CSV Onboarding, manual field mappings weren't being honored if the header names in the CSV weren’t 100% correct upon import. CSV onboarding isn’t as picky anymore. When switching from a media file with your lovely voice to Text-to-Speech within Advanced Callflows, sometimes it would keep playing your original recording. Now the computer will take the reins every time when requested. We had a joke about time travel ... but you guys didn't like it. So instead we fixed a bug that was showing incorrect start times within the SmartPBX call logs. Hey developers, did you get a "503 Service Unavailable" when using the wrong UUID for an object? No more! If a request is made for a UUID that doesn't exist, the API will once again return the classic "404 Not Found.” We all know that it’s tough to sort out when to speak on conference calls-- even KAZOO was getting confused! If a conference started with a custom greeting prompt, KAZOO was playing it after the instructions, instead of prior as expected. We’ve straightened everything out, so KAZOO will play your custom greeting before getting down to business. Calls that ended as they initially were starting could enter a state we refer to as "Schrodinger's Call,” where it was stuck both active and ended. We peeked in the box and all those calls will now end.

(This is for Polycom phones) This allows you to override or add features that the provisioner doesn't have built in. So you create a web URL with a directory you can save config as the MAC-web.cfg | For example www.YourURL.com/p/overrides/ Go to Advanced Provisioner > Find the device > Settings > Configure > Settings > Go down to Configuration Settings > Custom Overrides Directory URL> Paste your override url in the field www.YourURL.com/p/overrides/ > Save Then create an override file with the MAC of the phone example: 64167f000000-web.cfg I currently don't know of a way to add this URL to all devices on an account so you'll have to paste them in individually. (I think it can probably be done via the API. If there is another way please let me know. We plan to add this but its on a list of 100 other things to make since we moved to hosted) We chose to use the web config. But in your config file you use the code below . Then put the config settings into it between <OVERRIDES and />. Whatever you want to change based off the manufactures docs. Below is for Polycom Intercom. This changes the ring type when using *0XXXX. So their is an audible alert before connecting intercom. We had to do this since the current provisioner is lacking the ability. The default Intercom and Answer settings don't provide an audible (Well one loud enough to hear) short alert letting you know someone is connecting to you using the intercom. <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <WEB_CONFIG> <OVERRIDES voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" voIpProt.SIP.alertInfo.1.value="intercom" se.rt.ringAutoAnswer.ringer="ringer11" se.rt.ringAutoAnswer.timeout="500" se.rt.ringAutoAnswer.type="ring-answer" /> </WEB_CONFIG>

I may have overlooked this, but is there a way to modify the config of a yealink phone through advance provisioner? Example: I have several phones that I need to kill DND for. If I can get into them, I can dump the config, add the line needed, and upload back to the phone, but is there a way to do this using advanced provisioner for phones that are on a VLAN that I cannot access remotely? Thanks for any input

Click the link below to download a .pdf 2600Hz-Doc_Advanced Provisioner doc_Mar 2022.pdf View full File