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Showing results for tags 'call center'.
Found 11 results
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We're back! We learn every week naturally, but sometimes the team focuses on internal discoveries/developments and those often are just for us, but trust us, we be learnin'! This week however, the team did some diving on Call Center, and in particular routing calls to agents with specific skills lis...
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Announcing KAZOO 5.0.151 — Release Notes.pdf ANNOUNCING KAZOO 5.0.151! This is a bug fix version that addresses an issue brought to our attention by you all. These Release Notes pertain to partners on the Hosted Platform. What's...
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Click the link below to download a .pdf file 2600Hz-Doc_Call Center Full Feature_Oct 2022.pdf -
You can download the newest Call Center User Guide here: Call Center User Guide (11.16.2022).pdf ##### Related Articles SmartPBX Frequently Asked Questions (FAQs)... -
Announcing KAZOO 4.3.207 — Release Notes.pdf ANNOUNCING KAZOO 4.3.207! This is a bug fix version that addresses an issue brought to our attention by you all, as well as a significant upgrade to Kamailio. These Release Notes pertain to partners on...
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About Call Center Pro What is Call Center and Call Center Pro? Call Center and Call Center Pro are applications that help administrators manage incoming calls and direct them to the most appropriate person in the company. This service is also referred to Con... -
Below is a summary of the commands available in Call Center, and the added commands available in Call Center Pro. NOTE: This will be updated as the two applications evolve. Click here to download a PDF of this file...
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Click the link below to download a .pdf Call Center Product Overview 2019-09-26.pdf View full File
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You can download the newest Call Center User Guide here: Call Center User Guide (11.16.2022).pdf ##### Related Articles SmartPBX Frequently Asked Questions (FAQs)...
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About Call Center Pro What is Call Center and Call Center Pro? Call Center and Call Center Pro are applications that help administrators manage incoming calls and direct them to the most appropriate person in the company. This service is also referred to Con...
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Good morning, Do you have a replacement for acdc? does acdc still work? We would like to use Kazoo for our call center but I don't see this available.
