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(This is for Polycom phones) This allows you to override or add features that the provisioner doesn't have built in. So you create a web URL with a directory you can save config as the MAC-web.cfg | For example www.YourURL.com/p/overrides/ Go to Advanced Provisioner > Find the device > Settings > Configure > Settings > Go down to Configuration Settings > Custom Overrides Directory URL> Paste your override url in the field www.YourURL.com/p/overrides/ > Save Then create an override file with the MAC of the phone example: 64167f000000-web.cfg I currently don't know of a way to add this URL to all devices on an account so you'll have to paste them in individually. (I think it can probably be done via the API. If there is another way please let me know. We plan to add this but its on a list of 100 other things to make since we moved to hosted) We chose to use the web config. But in your config file you use the code below . Then put the config settings into it between <OVERRIDES and />. Whatever you want to change based off the manufactures docs. Below is for Polycom Intercom. This changes the ring type when using *0XXXX. So their is an audible alert before connecting intercom. We had to do this since the current provisioner is lacking the ability. The default Intercom and Answer settings don't provide an audible (Well one loud enough to hear) short alert letting you know someone is connecting to you using the intercom. <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <WEB_CONFIG> <OVERRIDES voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" voIpProt.SIP.alertInfo.1.value="intercom" se.rt.ringAutoAnswer.ringer="ringer11" se.rt.ringAutoAnswer.timeout="500" se.rt.ringAutoAnswer.type="ring-answer" /> </WEB_CONFIG>

Happy Friday! As always we’ve been working hard behind the scenes on several product updates and enhancements. If you’ve been attending our weekly business partner calls for paid clients, you may have heard Darren Schreiber - 2600Hz CEO, talk about new and exciting initiatives coming down the pipeline. And we are excited to announce the most recent provisioner updates will be available next week! Here is what you can expect to see: Yealink Device Updates Include: Yealink W60P now supports up to 8 handsets and 8 lines Fixed missing space in Yealink Timezone Names Added audio gain settings for all Yealink handsets Added security checks for .boot files (used for custom config files) Fixed number of combo keys for the T40P/G models Polycom Device Updates Include: Added UI setting for setting default transport types and international dialing Added UI setting for directed call pickup for devices to use Native mode (a popup comes up on Polycom when a call is made to a monitored line) Obihai Device Updates: Added ATA port selection for Obihai ATAs to determine which line rings on which port Fixed off by one account issue for Obihai devices Grandstream Device Updates: Fixed off by one Account issue for Grandstream GXP2160 Fixed Grandstream expire time so the backend handles conversion of seconds to minutes Updated firmwares for Grandstreams and allows for firmware selection Fixed call forwarding on Grandstream GXP21xx Cisco Device Updates: Fixed template issue for Cisco 941 Added the ability to view device activity log and config files for a given device through Advanced Provisioner You should start seeing all these updates on Monday, September 10th. Feel free to comment in our community if you have any questions. Team 2600Hz

Hey everyone, As many of you are aware, we’ve been hard at work enhancing our provisioner experience. We have several exciting new updates in the pipeline, but are also catching-up on some older requests. Namely, firmware! We’re pleased to announce that the following firmware versions are now available on Sandbox and can be selected on a per-phone basis for testing. (We're aware many of you want the ability to make mass-edits – so hang tight for that as its on its way!). If you’ve been waiting for the updated firmware releases, they’re here! Here’s what you'll find on sandbox: Polycom VVX We have removed the 5.4.0 firmware because it's not supported on all VVX models. We have added these new firmwares: 5.4.7 5.5.2 5.6.1 5.7.0 These will be marked beta until a sufficient number of users have tested and we worked through the issues. For details on these firmwares, please review Polycom’s firmware matrix at http://downloads.polycom.com/voice/voip/uc_sw_releases_matrix.html Yealink We've added the v82 firmware for testing on T19E2, T21E2, T23G/P, T27G/P, T29G and T4x family phones. This firmware is believed to help resolve issues with parking, voice quality and adds the ability to pair Bluetooth headsets on some models. You can review the notes about Yealink’s releases at http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage - scroll down to see the Desktop IP phone section and select your model, then the release notes, for the v82 firmware version. The specific version of Yealink firmwares available, include: 82.0.20 (T19E2, T21E2, T23G/P, T40G, T41P, T42G, T46G, T48G) 82.0.30 (T27G/P, T29G, T41S, T42S, T46S, T48S, T52S, T54S) 81.0.30 (W52P, W56P) General Changes We have also added "Use own firmware" option. This is for clients to manually set firmware themselves – we will not overwrite your firmware settings if you set them on the phone or via an alternate config file yourself. You can test these on the 2600Hz Sandbox. We are scheduling a production update for these changes on Wednesday, February 14th, 2018 barring no major reports or issues. We hope you're as excited as we are about the current/upcoming updates. As always feel free to reply, comment and ask questions here in this community forum.