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ACDC Monster UI App

Joseph Watson

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I don't know if it's possible to integrate into Monster UI, we are running the Call Center app in a separate Kazoo UI installation (but on the same server). Our Call Center customers need to login at Kazoo UI separately.

You also need to know that the Call Center app isn't very good, however it lets you setup and manage ACDC queues and agents, and the agents can see all calls in the queue(s), and also log in and out from the queues. That's about it.
A lot of small bugs exists, one is that the call list isn't sorted correctly (calls gets in random positions and not in order they called in) etc.

But it meets the absolutely most basic needs to provide a call queue service to customers.

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