Easton Digital Voice Group Posted May 20, 2019 Report Posted May 20, 2019 Can anyone help with configuring the soft keys for the Polycom VVX411? Specifically Call Park and Paging. We are using Broadsoft and the customer does not want to use the * keys. I was able to get the paging soft key to show up, but it doesn't page anyone in the Group I have configured in Broadsoft. Thank you to anyone who can help.
Baze Posted May 20, 2019 Report Posted May 20, 2019 Kind of confused - you are using broadsoft as the back end phone system? This forum is for 2600hz (a competitor back end) although who knows, maybe they are working on something I'm not aware of. I can certainly tell you how to do that with the 2600hz backend, but no clue how to use broadsoft.
Jim_PGi Posted May 20, 2019 Report Posted May 20, 2019 https://www.broadsoft.com/services/customer-support
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