VVX Intercom Ring

[Jack Noe]

Hi.

We have a customer with Polycom VVX 300 phones.

They want that page/Intercom should ring once before connecting as the current alert is too quiet and short.

Is there any configuration for this ?

Thanks 

 

[Jim_PGi]

 

Look in the configuration files for the Intercom section and the Ringing section. You can set a ringtone for any call containing specified information in the SIP Header. The special header information can be set in the INtercom settings while the associated ring tone can be set in the Ringing section. These changes would need to be set on ALL the phones (as the header change is made when a phone dials an intercom call).

[Guest David]

You can find a good overview of changing Polycom ringtones in their community FAQ here: https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-How-can-I-change-my-Ringtone-or-Ring-in-a-special-manner-for/td-p/5167

 

[Jim_PGi]

Thanks for the community link.

[Jack Noe]

Thank you!