Hi all,
Just to let you know that after checking and monitoring the calls with diversion header enabled, I can find who is calling (Caller Originator) even the caller ID is what I set on Custom SIP header.
To resume, here what I set on my Kazzo/BigCouch:
- Adding "custom_sip_headers" settings to the resources doc (as per @tomas_ recommendation)
- Setting "should_add_diversion_header": "true" to system_config -> Kazoo_endpoint (as per @mc_ recommendation)
- On monster-ui, I enabled "Call Forwarding" and set "Keep Original Caller-ID" checked on all concerned users
This way all call are correctly forwarded to the carrier and the latter is routing the calls without issue.
I would like to thank each of you who assisted me on that issue.
Best Regards,