Lidiia Posted August 12, 2020 Report Share Posted August 12, 2020 Could you please clarify does Kazoo have the module for adding guests directly to the call with client in progress? Not by the creation of separate call for conference. Is this module free or not? In case it is not free what is the price plan for it? Quote Link to comment Share on other sites More sharing options...
2600Hz Employees mc_ Posted August 14, 2020 2600Hz Employees Report Share Posted August 14, 2020 I believe three-way calling is a feature on most phones. KAZOO does have support for "eavesdrop" with various modes for the third party - I believe most folks call that "call barge". Quote Link to comment Share on other sites More sharing options...
Olaolu Abiodun Posted August 4, 2021 Report Share Posted August 4, 2021 On 8/14/2020 at 12:47 AM, mc_ said: I believe three-way calling is a feature on most phones. KAZOO does have support for "eavesdrop" with various modes for the third party - I believe most folks call that "call barge". Curious on the specifics of this, outside of Call Center pro. We have a customer who is looking to replicate their old PBX's ability of user B being able to bargein on user A's calls by pressing the "line" button. Curious whether this can be replicated on hosted using shared line appearance and/or call pickup features? Using Yealink phones... Call center Pro will definitely not do what the customer is desiring properly. Quote Link to comment Share on other sites More sharing options...
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