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  • 11 months later...
On 8/14/2020 at 12:47 AM, mc_ said:

I believe three-way calling is a feature on most phones. KAZOO does have support for "eavesdrop" with various modes for the third party - I believe most folks call that "call barge".

Curious on the specifics of this, outside of Call Center pro. We have a customer who is looking to replicate their old PBX's ability of user B being able to bargein on user A's calls by pressing the "line" button.

Curious whether this can be replicated on hosted using shared line appearance and/or call pickup features? Using Yealink phones...

Call center Pro will definitely not do what the customer is desiring properly.

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