naveed6865 Posted August 24, 2020 Report Share Posted August 24, 2020 Hello I am having issue in adding agents into particluar queue. I have added the acdc queue using API call and its working fine. But when i add agents using roster API call, it shows its added into database but when we checked agent status, we get following error 19:44:53.694 [error] |0000000000|Undefined:Undefined(emulator) Error in process <0.17176.148> on node 'kazoo_apps@kazoodevnew.xyz.co' with exit value: {terminated,[{io,format,[<44109.47.0>," Supervisor: ~p\n",[<0.14160.148>]],[]},{acdc_agent_sup,status,1,[{file,"src/acdc_agent_sup.erl"},{line,57}]},{lists,foreach,2,[{file,"lists.erl"},{line,1338}]}]} Following is the command executed to check agent status sup acdc_agent_maintenance status Moreover when we add new agent using sup command and login to queue, only the last one will be shown in the status, the first added agents dont show in the acdc queue. Please advise. Regards Naveed Quote Link to comment Share on other sites More sharing options...
fmateo05 Posted August 25, 2020 Report Share Posted August 25, 2020 Check out This link . Quote Link to comment Share on other sites More sharing options...
naveed6865 Posted August 25, 2020 Author Report Share Posted August 25, 2020 Hi @fmateo05 Thanks for the reply, But unfortunately that link dont give any solution for my issue, Its just sales talks. Regards Naveed Quote Link to comment Share on other sites More sharing options...
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