Administrators Emily R Posted October 19, 2020 Administrators Report Share Posted October 19, 2020 Steps to White Label CallThru.us User StoryA reseller wants to include the 2600Hz CallThru.us application as part of a larger KAZOO-based communications package using personalized branding. What this isA “white-label CallThru.us” is a duplicate copy of the 2600Hz CallThru.us application that supports re-branding with your company logo and contact information. The rebranded look becomes the primary presence on the application, both when downloaded at the app. store and when used on your clients’ phone. Once you have agreed to the terms for either a Hosted or a Private Cloud / Global Infrastructure branding strategy, you will submit configuration and branding details to Acrobits. They embed this into a copy of the KAZOO distribution and rebuild the app. This newly branded “KAZOO Bundle” is uploaded to the App Stores for Android and/or Apple and is now available to your clients. The steps to achieve this are outlined below. Your reseller agreement with 2600HzTo implement the white-label version of CallThru.us, contact your sales rep at 2600Hz. Sales will provide you with the pricing and distribution requirements, and give you a sense of what kind of timeframe is possible. In short, your reseller agreement includes the configuration and setup efforts by both 2600Hz and Acrobits and a monthly service fee. Overview of StepsIn order to add your personally branded version of CallThru.us to App Stores, you will need to complete a series of steps. An illustration of these steps is below, these steps are described in the following pages. Details of Steps Engage in a distribution agreement with 2600HzPricing sheet is available from your sales team. Create Apple and Google App Store Developer AccountsNOTE: There is an annual fee associated with these accounts. Recently it has been $99/year for Apple and $25/initial setup fee for Google. Apple: https://developer.apple.com/programs/enroll/ Android: https://developer.android.com/distribute/best-practices/launch Provide back end configuration credentials to 2600Hz.You will be asked to provide the following information: Application Name | example: example.us Domain suffix | example: s.example.us Domain | example: default.s.example.us Legal Links The URL of customers EULA document if required URL to your company’s privacy policy Provisioning URL from Kazoo cluster Enter the URL for your cluster; syntax should look like this: "https://portal.example.us:8443/v2/ctu" Address Book Contact Name = name of service for calls -- can change to “business call” instead of callthru.us for example. Engage with Acrobits as a 2600Hz customer. 2600Hz will provide you with an Acrobits contact to start the process of integrating your brand and design features. Acrobits will provide you with a detailed list of image formats, resolution requirements. Some of the initial images and assets you will be asked to submit include below.NOTE: Specifications on resolution and sizing and description requirements vary between Apple and Google For the app itself Logo / icon for splash screen Logo / icon for the app name For the Store Listing App. Descriptions, short and full App. Screenshots Contact Information Notes 2600Hz and Acrobits will build and test the final implementation.There will be a window for resellers to review this before it is posted to each app. You will be notified when the apps are available and you can start selling. Add your branded icon to the Monster UI menuOnce you have provided your updates to 2600Hz and Acrobits for building your custom app, you will want to enable the icon used to trigger the device activation application in Monster UI. Open your Branding application Upload the icon you wish to display in your customer application dashboard. Once this is uploaded it will replace the 2600Hz icon. Frequently Asked Questions How long does this white label process take? Initial configuration can take 4-6 weeks after your initial commitment. Timing will depend on The workload / backlog at 2600Hz and Acrobits when you commit Your availability and response time to provide requested resources including Signing up for Developer Accounts Providing correct branding images and icons ready for Acrobits. You should receive an estimate once you place your order. Does Acrobits provide any services to help with the full white label branding process?Yes. You will be working directly with Acrobits for the branding portion of the application, however, you are contracted with 2600Hz. What is the brand experience for users when they activate their phones?Users will download your branded app from the iOS and Google Play stores and will see your company name, icon, brand colors and description. How are upgrades handled? In the current implementation updates will be managed by 2600Hz and Acrobits. They will propagate to your branded version as part of your subscription. Appendices iOS App Store implementation NotesBelow is an overview of the steps to take to set up an account with Apple so you can submit your branded version of CallThru.us to their store. NOTE: This can change! Create an Apple Developer Account Go to the iOS Developer center and set up your account. Since you will be distributing this app publicly, you will use the iOS Developer Program tool (the iOS Enterprise Developer Program is for internal use only at large organizations). To enroll, you will need an Apple ID with two-factor authentication turned on, and: A D-U-N-S number (Dun and Bradstreet) Be a Legal Entity and have binding authority A publicly available website with a DNS associated with your company. Here is the link to Apple’s enrollment page. NOTE: There is an annual subscription fee associated with this account, it is currently $99/year. Step Details, Android integrationA detailed explanation of the steps for signing up for the Google Play can be found here Related Articles CallThru White Label - Customer Requirements CallThru White Label - Branding Design Guidelines Branding User Guide #### View full File Link to comment Share on other sites More sharing options...
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