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Announcing KAZOO 4.3.207 — Release Notes.pdf

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ANNOUNCING KAZOO 4.3.207!

This is a bug fix version that addresses an issue brought to our attention by you all, as well as a significant upgrade to Kamailio. These Release Notes pertain to partners on Private Cloud and Global Infrastructure.

What's New:

  • We upgraded all the Kamailio stuff that KAZOO depends on from version 5.2.5 to 5.4.5, which is a huge improvement! The Kamailio team has been working hard on the new version, and it includes many bug as well as security fixes. Updating it on your end isn’t required, but we sure do recommend it to improve stability upstream.

Bug Fixes:

  • Previously, when agents in Call Center Pro were assigned to more than one queue and missed a call in one of those queues, the "Call Handling" bar incorrectly showed missed calls for all the agent's queues. We told Call Center Pro what’s up and missed calls will now only show up in the "Call Handling" bar of the queue they belong to.

Known Bugs We’re Working On:

  • Currently, when you're on a call in Call Center Pro, if you switch between the tabs when viewing queue details, the call timer stops showing properly. This is a known issue and our team is hard at work resolving it for you. We’ll keep you posted!
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