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Q3 2021 Quarterly Newsletter
From September 29, 2021

It’s the end of Q3 and, even though our team has already grown quite a bit this year, we’re still growing! Check out our Careers page and let us know (or forward it to a friend!) if you’re interested in joining our growing, distributed team.

Highlights From Q3

Speaking of hiring and growth...in July we announced the expansion of our global sales efforts with Demetrio Rico joining 2600Hz as VP of Global Sales. Demetrio has led several successful global sales teams and has contributed to the rapid growth of telcos for more than 20 years. Most recently, he served as Global Director, Service Provider Development for Five9 where he helped Service Providers launch Cloud Contact Center. Prior to Five9, Demetrio was the Director of Customer Experience for Cisco and Global Vice President of Professional Services for Broadsoft where he ran a 200-person team.

In August we announced our partnership with TeamMate Technology to provide our customers with a Microsoft Teams direct routing integration. This integration offers a SIP trunk integration from Teams to KAZOO for making outbound and receiving inbound calls from within both the desktop and mobile Microsoft Teams application. We have paired the convenience of the MS Teams app with the resiliency and reliability of the KAZOO platform, along with the callflows, apps, and other essential tools available within KAZOO. The beta testing period is currently on-going, and we are very excited for the official release on October 3rd!

September was a month for virtual events! We were a Gold Sponsor of Cavell’s Cloud Comms Summit, which was virtual again this year. Our new VP of Global Sales, Demetrio Rico, got on camera to give a keynote presentation about the rebirth of CPaaS, and our team attended sessions about Microsoft Teams, enhancing customer engagement, and challenges services providers can’t ignore. We also sponsored SpawnFest 2021, a BEAM-based hackathon, that took place virtually on September 18th and 19th. During the event, teams from around the world created the best BEAM-based applications they could, and judges selected winners in a variety of categories. It was an exciting event that we look forward to sponsoring again next year! 

Marketing Updates


It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q3:

Friendly Reminders

2600Hz Community

Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and have been updating our Support page that features downloadable resources (including white-label docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here.

Free UC w/ 2600Hz Podcast

We revamped our podcast this year and you’ll definitely want to check out our newest episodes here! Don’t forget to bookmark our podcast page since we’ll be adding to it, or better yet, subscribe wherever you listen to your favorite podcasts so you don’t miss an episode. If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!

That’s our update for now! We will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter,Facebook, and LinkedIn.

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