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Can't register hardware SIP phones.


SuperPauly
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So I have installed the Centos 2600hz packages and I am using only CouchDB and no BigCouch. I have managed to register 1 Zoiper SoftSIP instance but not matter the combination of username, password,extension or realm either the ATCOM or Yealink T26 SIP phones I have I constantly get this message in Kamalio logs.

May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|start|received udp request REGISTER sip:192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|source 192.168.2.18:5062 -> 192.168.2.17:5060
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|from sip:user_vZEW43@192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|to sip:user_vZEW43@192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|original R-URI (sip:192.168.2.17) is this proxy, treating as external sources
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|register|invalid domain

I thought the problem maybe DNS and them not being able to resolve aaaa.bbbb. SO i created a local DNS server to resolve the aaaa.bbbb to my 2600hz instance but I'm still getting this error. The CouchDB log looks like it has some undefined values in but not sure if that maters since It still says 200.

[notice] 2022-05-10T15:26:13.167681Z couchdb@127.0.0.1 <0.14555.46> 494e5d2816 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 4
[notice] 2022-05-10T15:26:13.174960Z couchdb@127.0.0.1 <0.14439.46> 14b57882de 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 3
[notice] 2022-05-10T15:26:13.201342Z couchdb@127.0.0.1 <0.14500.46> 958b55a5e1 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 5
[notice] 2022-05-10T15:26:13.208122Z couchdb@127.0.0.1 <0.14568.46> 9f028ecb95 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 3
[notice] 2022-05-10T15:26:13.221917Z couchdb@127.0.0.1 <0.14546.46> 0e91c81355 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 1
[notice] 2022-05-10T15:26:13.223443Z couchdb@127.0.0.1 <0.14548.46> 0e32b0cef4 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 1
[notice] 2022-05-10T15:26:13.236378Z couchdb@127.0.0.1 <0.14551.46> c9f3fa9283 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 1
[notice] 2022-05-10T15:26:13.237772Z couchdb@127.0.0.1 <0.14553.46> 6bd1a2e515 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 1
[notice] 2022-05-10T15:26:13.627734Z couchdb@127.0.0.1 <0.14581.46> 1073f48b1b 127.0.0.1:15984 127.0.0.1 admin GET / 200 ok 4
[notice] 2022-05-10T15:26:13.628475Z couchdb@127.0.0.1 <0.14552.46> 2462931f04 127.0.0.1:15984 127.0.0.1 admin GET / 200 ok 3
[notice] 2022-05-10T15:26:13.884191Z couchdb@127.0.0.1 <0.14598.46> db377a242e undefined 127.0.0.1 undefined GET / 200 ok 3
[notice] 2022-05-10T15:26:15.889031Z couchdb@127.0.0.1 <0.14560.46> c93c3d610e undefined 127.0.0.1 undefined GET / 200 ok 3
[notice] 2022-05-10T15:26:16.253372Z couchdb@127.0.0.1 <0.14700.46> a60121cd50 127.0.0.1:15984 127.0.0.1 admin GET /faxes/_design/faxes/_view/schedule_accounts?group_level=1&group=true&reduce=true 200 ok 5
[notice] 2022-05-10T15:26:17.892943Z couchdb@127.0.0.1 <0.14706.46> ca8e3755f7 undefined 127.0.0.1 undefined GET / 200 ok 3

 

Here is the image of the HAProxy showing everything working.image.png.4aa93d445dbd12dae8cb00ca64ca5f05.png

I'm really confused about what I exactly type on the the Sip phones. Here is what I have typed in for the YeaLink SP-T26p and the ATCOM (Sorry not sure what model)

image.png.8e60a9e4a12abe8d9bd7619e44338f02.png

image.png.c0668ba0c4e589380aa3a416a61dde5f.png

The password are copy and pasted and I have checked for rouge spaces.  I have also disabled all types of firewalls/iptables so its probably a config I have mis-setup. I have been following this guide

https://gist.github.com/ruhnet/d1b1a5b02498ec36504f8fcead81b50e

And a YouTube video for installation. I also am confused by the Number part it wants me to buy them or sync them. But from what? I'm in the UK and this seems like a US style PBX, how can I add my SIP gateway and add extensions without having to Sync or buy them since I have lready bought some numbers and already have extensions for our internal system ready to go.

 

Thanks :)

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3 hours ago, SuperPauly said:

So I have installed the Centos 2600hz packages and I am using only CouchDB and no BigCouch. I have managed to register 1 Zoiper SoftSIP instance but not matter the combination of username, password,extension or realm either the ATCOM or Yealink T26 SIP phones I have I constantly get this message in Kamalio logs.

May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|start|received udp request REGISTER sip:192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|source 192.168.2.18:5062 -> 192.168.2.17:5060
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|from sip:user_vZEW43@192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|to sip:user_vZEW43@192.168.2.17
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|original R-URI (sip:192.168.2.17) is this proxy, treating as external sources
May 10 16:05:04 pbx kamailio[3076]: INFO: <script>: 4021033187@192.168.2.18|log|register|invalid domain

I thought the problem maybe DNS and them not being able to resolve aaaa.bbbb. SO i created a local DNS server to resolve the aaaa.bbbb to my 2600hz instance but I'm still getting this error. The CouchDB log looks like it has some undefined values in but not sure if that maters since It still says 200.

[notice] 2022-05-10T15:26:13.167681Z couchdb@127.0.0.1 <0.14555.46> 494e5d2816 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 4
[notice] 2022-05-10T15:26:13.174960Z couchdb@127.0.0.1 <0.14439.46> 14b57882de 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 3
[notice] 2022-05-10T15:26:13.201342Z couchdb@127.0.0.1 <0.14500.46> 958b55a5e1 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 5
[notice] 2022-05-10T15:26:13.208122Z couchdb@127.0.0.1 <0.14568.46> 9f028ecb95 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 3
[notice] 2022-05-10T15:26:13.221917Z couchdb@127.0.0.1 <0.14546.46> 0e91c81355 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 1
[notice] 2022-05-10T15:26:13.223443Z couchdb@127.0.0.1 <0.14548.46> 0e32b0cef4 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 1
[notice] 2022-05-10T15:26:13.236378Z couchdb@127.0.0.1 <0.14551.46> c9f3fa9283 127.0.0.1:15984 127.0.0.1 admin GET /account%2F1c%2F46%2Fa8ed528875d09f74a0bda829546f/_design/devices/_view/sip_credentials?include_docs=true&key=%221000%22 200 ok 1
[notice] 2022-05-10T15:26:13.237772Z couchdb@127.0.0.1 <0.14553.46> 6bd1a2e515 127.0.0.1:15984 127.0.0.1 admin GET /sip_auth/_design/credentials/_view/lookup?include_docs=true&key=%5b%22pbx.heales%22%2c%221000%22%5d 200 ok 1
[notice] 2022-05-10T15:26:13.627734Z couchdb@127.0.0.1 <0.14581.46> 1073f48b1b 127.0.0.1:15984 127.0.0.1 admin GET / 200 ok 4
[notice] 2022-05-10T15:26:13.628475Z couchdb@127.0.0.1 <0.14552.46> 2462931f04 127.0.0.1:15984 127.0.0.1 admin GET / 200 ok 3
[notice] 2022-05-10T15:26:13.884191Z couchdb@127.0.0.1 <0.14598.46> db377a242e undefined 127.0.0.1 undefined GET / 200 ok 3
[notice] 2022-05-10T15:26:15.889031Z couchdb@127.0.0.1 <0.14560.46> c93c3d610e undefined 127.0.0.1 undefined GET / 200 ok 3
[notice] 2022-05-10T15:26:16.253372Z couchdb@127.0.0.1 <0.14700.46> a60121cd50 127.0.0.1:15984 127.0.0.1 admin GET /faxes/_design/faxes/_view/schedule_accounts?group_level=1&group=true&reduce=true 200 ok 5
[notice] 2022-05-10T15:26:17.892943Z couchdb@127.0.0.1 <0.14706.46> ca8e3755f7 undefined 127.0.0.1 undefined GET / 200 ok 3

 

Here is the image of the HAProxy showing everything working.image.png.4aa93d445dbd12dae8cb00ca64ca5f05.png

I'm really confused about what I exactly type on the the Sip phones. Here is what I have typed in for the YeaLink SP-T26p and the ATCOM (Sorry not sure what model)

image.png.8e60a9e4a12abe8d9bd7619e44338f02.png

image.png.c0668ba0c4e589380aa3a416a61dde5f.png

The password are copy and pasted and I have checked for rouge spaces.  I have also disabled all types of firewalls/iptables so its probably a config I have mis-setup. I have been following this guide

https://gist.github.com/ruhnet/d1b1a5b02498ec36504f8fcead81b50e

And a YouTube video for installation. I also am confused by the Number part it wants me to buy them or sync them. But from what? I'm in the UK and this seems like a US style PBX, how can I add my SIP gateway and add extensions without having to Sync or buy them since I have lready bought some numbers and already have extensions for our internal system ready to go.

 

Thanks :)

Which Youtube video did you watch?

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14 hours ago, fmateo05 said:

Which Youtube video did you watch?

A Mr Moosable one.

 

1 hour ago, tomas_ said:

Is the realm on the account 192.168.2.17?
You need to use the realm on the account in the registration. If the realm is customer1.yourdomain.com you need to use  user_vZEW43@customer1.yourdomain.com

Yeah its all on one box the 192.168.2.17 machine the 192.168.2.17 = aaaa.bbbb domain

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6 minutes ago, tomas_ said:

Ok, but are you using the correct realm in the registration? The logs say sip:user_vZEW43@192.168.2.17
Is 192.168.2.17 the realm in Kazoo?
 

bild.png

I set it up so the DNS points to that ip if the aaaa.bbbb realm is used. What is the path fo the config to locate the realm? How can I find this realm? I am pretty sure I have set it to aaaa.bbbb

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You are setting the realm when creating the account:
bild.png.f851d7c2216dbdbe0f130d359ebff329.png

You can see the realm when editing a device, as in my previous post.

In the phone you set username to user_XXXXX@realm - like user_oqienein@realm.yourdomain.com
Of course the realm must use a proper DNS to point to your server.

Edited by tomas_ (see edit history)
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8 minutes ago, tomas_ said:

You are setting the realm when creating the account:
bild.png.f851d7c2216dbdbe0f130d359ebff329.png

You can see the realm when editing a device, as in my previous post.

In the phone you set username to user_XXXXX@realm - like user_oqienein@realm.yourdomain.com
Of course the realm must use a proper DNS to point to your server.

Ahh then yeah I have set it right. I am using Dnsmasq as a DNS server for now but not sure if that counts a a proper DNS server.

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