Karl Stallknecht Posted November 17, 2015 Report Posted November 17, 2015 In SmartPBX under users and user features, you can no longer enable inbound call recording. When you click the icon nothing happens. I use to be able to use this, but it no longer works.
2600Hz Employees JR^ Posted November 18, 2015 2600Hz Employees Report Posted November 18, 2015 Good catch. I'm pretty sure this happens because the user that you're trying to add call recording to doesn't have any number/extension attached to him? At least that's the only way I could reproduce it. As a work around, add an extension to the user and then try to go in the Call Recording settings again.
Karl Stallknecht Posted November 20, 2015 Author Report Posted November 20, 2015 Looks like that was the problem. We are using advance callflows for this account so we had never assigned an extension in SmartPBX since it didn't matter. Thanks!
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