Anthony Goss Posted June 10, 2015 Report Posted June 10, 2015 I am unable to find the "Default Action" option when the person calling in does not choose an option.Also.. How do we select what voicemail box it goes to if no one answers?
2600Hz Employees Aaron Gunn Posted June 18, 2015 2600Hz Employees Report Posted June 18, 2015 Hi Tony, Thanks for pointing this out. This request was received by the Product Team and is under review. We will update this ticket when the review process is complete. Thank you!
2600Hz Employees Katie Orton Posted August 31, 2015 2600Hz Employees Report Posted August 31, 2015 Hi Anthony,Thanks so much for your feedback and patience with us! We have just rolled out v3.21, which includes a fix for this issue in Monster. Smart PBX now supports a default action for incoming call handling (UI-1657). For more info on this update, as well as other updates included in this release, take a look at our Release Notes. Thanks again for your continued support.
Travis Hawkins Posted August 31, 2015 Report Posted August 31, 2015 Thanks for the update Katie. I have also been waiting for this, great news.
2600Hz Employees Katie Orton Posted September 1, 2015 2600Hz Employees Report Posted September 1, 2015 Oops! Looks like we got ahead of ourselves and snuck this into the release notes before this was ready. The ability to set default action in Smart PBX has been completed by engineering but won't be available on production until v3.22. Sorry about that! We will notify you as soon as the update has occurred.
Travis Hawkins Posted September 1, 2015 Report Posted September 1, 2015 Thanks for the heads up. I was going to ask about it since I still don't see the option, but you beat me to it.
2600Hz Employees Katie Orton Posted January 19, 2016 2600Hz Employees Report Posted January 19, 2016 Hi everyone, I wanted to let you know that we have added the ability to set default action in Smart PBX in production v3.22. Take a look at more information about the release here. Thanks again for your feedback!
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