Aaron Gunn

Hey Everyone!We have had a few requests for Grandstream models, so we have added them in the UI. If you are on our hosted platform, you should now see the following models of phones/ATAs available for auto-provisioning! GXP2130, GXP2135, GXP2140, GXP2160, GXP2170, HT502, HT502 FAX, HT704, HT704 FAX

Hi Corey, we do not offer internet/API text based messaging at this time. It's on our road map but not slated for development in the near term.

I'm looking into this now, sorry for the delay.

Hi All, Just wanted to update this thread with news that this ticket was approved and worked for 4.0. https://2600hz.atlassian.net/browse/K... is only for the API, I don't believe we've exposed it in the front end at this time. I'll check into see if it's possible to file a front end ticket. This will be available to you when your installation is upgraded to Kazoo 4.0.In the documentation, the relevant piece is below:Key Description Type Default Requiredringtones object {} falseringtones.external The alert info SIP header added when the call is from internal sources string(0..256) falseringtones.internal The alert info SIP header added when the call is from external sources string(0..256) false

Hi Jeff,There is some documentation here on Caller ID prepend. Does that help? https://github.com/2600hz/kazoo/blob/...

Yessir! We're discussing 4.x objectives and this is on the list of customer priorities. Thanks for your feedback and we may post here with more questions as the team looks at it.

Hi esoare, the backend will be ready with 4.0, but I don't know if we will have it productized and easy to use on the front end. Most likely we will update this thread with a manual configuration when we have it. Thanks!

Hi Everyone! Product is currently looking for ALPHA testers for a new Call Center related product that incorporates Queues and a Live Dashboard. We need some assistance with: 1) Load test basic APIs on a sandbox server OR 2) Click testing UI elements that may never see the light of day If you're interested in helping us test, please click this private link and let us know, and we will be reaching out to interested parties with more testing information shortly.

Jesse, this is one of the primary use cases for websockets (showing presence without needing to periodically check for changes). I don't have info at the moment on how it will display across sub-accounts at this time, but we will update this thread when websockets are available to test or use, and I'm pretty sure what account the user is in will be part of the contextual information. Stay tuned. :)

Hey guys, just wanted to let you know Product has heard the request to save clicks here and we have thought about a couple ways we could provide what you want. I will most likely file an epic around being able to copy configurations over from same brand/model phones, from the feedback I got there are a couple different config templates for each manufacturer, so for example we might prevent trying to copy a T22P config to a T48G, but might allow T22 to T26. This simplifies a lot of the UI requirements but will still be (to quote Karl Anderson) a "not insignificant" amount of backend work. We are still batting around ideas and that team is getting reassigned to other work for the time being, but we will seriously consider doing something on this side over the next several months. Hope that helps and I really appreciate the communication that you all are sharing in this thread, and I hope it keeps going. I am already learning new things about the phones from these conversations too. Very beneficial!

Thanks for the input, Rick. It is clear to me this idea is a time saver for our resellers. However, we have several other improvement epics for Provisioner that are currently getting worked on. Please stay tuned for some info on that, and I will take it to my engineers to see if there are some simple ways we can address this in a future epic.

Hi Marie,  This is a great idea and we'll look at implementing it in the short term. Keep an eye on this space for updates. Thanks!

Travis, Thanks for the suggestion. We'll look into getting it added back.

Hi Karl, Provisioner fixes are a priority and we will definitely let you know when they are slated to be released. Thanks much.

Hi Everyone,  These are really great suggestions, and I can easily see how they can save time and offer convenience. Please keep submitting suggestions on how to improve usability in Advanced Provisioner here, and we will actively consider them as we improve the experience.