2600Hz Employees lazedo Posted December 10, 2016 2600Hz Employees Report Posted December 10, 2016 Hi Guys,yes this is in 4.0Best
FASTDEVICE Posted December 10, 2016 Report Posted December 10, 2016 When do you expect the feature to be active as it's not functional at the moment?
2600Hz Employees lazedo Posted December 10, 2016 2600Hz Employees Report Posted December 10, 2016 it should be. i'll look into this.
2600Hz Employees lazedo Posted December 12, 2016 2600Hz Employees Report Posted December 12, 2016 I just tested in production and its working. you can open a support ticket (include all details and samples) if its not working for you
FASTDEVICE Posted December 12, 2016 Report Posted December 12, 2016 My understanding is, I should subscribe a BLF to <*98><extension> on the hosted platform I.e. *981001. And, if I were to dial say, *981001, it should take me to the vmbox of extension 1001. Am I understanding that correctly?
2600Hz Employees lazedo Posted December 12, 2016 2600Hz Employees Report Posted December 12, 2016 you need to subscribe to <*98><vm number> as described above.
FASTDEVICE Posted December 12, 2016 Report Posted December 12, 2016 right, our extensions and vm numbers are one and the same. However, it's not working on my account. I'll send in a ticket.
FASTDEVICE Posted December 22, 2016 Report Posted December 22, 2016 @lazedo - automagically a part of the feature started working around two days ago. My BLF is responding RED to new voice messages. However, my BLF key's value is set to *981001 and when I press the button it dials *981001 resulting in an error. When I manually dial or have the BLF key dial that value the phone responds with "unable to comply."
FASTDEVICE Posted December 22, 2016 Report Posted December 22, 2016 @lazedo - automagically a part of the feature started working around two days ago. My BLF is responding RED to new voice messages. However, my BLF key's value is set to *981001 and when I press the button it dials *981001 resulting in an error. When I manually dial or have the BLF key dial that value the phone responds with "unable to comply."
FASTDEVICE Posted December 22, 2016 Report Posted December 22, 2016 I was able to create a callflow of *981001 that points to a VM. That solves the dial issue.
FASTDEVICE Posted February 22, 2017 Report Posted February 22, 2017 @lazedo, been testing this feature and while it works initially, the BLF resets to idle state every 24 hours.
Guest Posted March 14, 2017 Report Posted March 14, 2017 I'm trying to do the same thing. Does the BLF still reset for you? Also are you able to auto login to the VM box? Mine prompts for the mailbox # and password.
FASTDEVICE Posted March 14, 2017 Report Posted March 14, 2017 2600hz is working with me to resolve the BLF resetting to idle after 24 hours. As for the auto-login I'm assuming your using the "Check Voicemail" advanced widget in Advanced Callflows. If so, it will always ask for box and password.
Guest Posted March 14, 2017 Report Posted March 14, 2017 yep - just for testing. I assume I can edit this callflow through the API to cure this?
FASTDEVICE Posted March 14, 2017 Report Posted March 14, 2017 I haven't looked at what *98 passes as arguments, but "me thinks" it's possible.
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