avig2 Posted September 26 Report Share Posted September 26 Hello, I have a new customer who would like to the ability to turn on /off "After Hours" inbound routing rules manually (not based on time). Their old system allowed them to do this but I'm having trouble setting this up. The current inbound rule sends the calls to a "group". they want to sent the calls to a fowarding number after hours. Can a feature code be setup to change inbound rules? Any advice would be greatly appreciated Link to comment Share on other sites More sharing options...
tomas_ Posted September 26 Report Share Posted September 26 You can use Callflows and force time of day on/off/reset: Link to comment Share on other sites More sharing options...
avig2 Posted September 26 Author Report Share Posted September 26 Thanks, it worked perfectly! I created two workflows, ie *81 to Enable and *82 to Disable. Link to comment Share on other sites More sharing options...
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