Karl Stallknecht Posted July 25, 2017 Report Posted July 25, 2017 Many of our customers want calls forwarded to their cell phones at certain points of the day/time/etc but want us to set it to a short enough time so that their cell phone voicemail doesn't pick up and it goes to their voicemail through us. We usually set it to 24 seconds or so and don't run into any issues; however, if the person doesn't have cell service or they reject the call on their cell phone, it causes their cell phone voicemail to pickup the call. Does anyone have a workaround for this?
Administrators Darren Schreiber Posted July 25, 2017 Administrators Report Posted July 25, 2017 That's what the option requiring pressing 1 on answer is for. Nobody likes it, of course, but that's why it exists.
Karl Stallknecht Posted July 25, 2017 Author Report Posted July 25, 2017 I figured that was the only option, thanks!
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