Jack Noe Posted November 20, 2017 Report Share Posted November 20, 2017 Hi we are having an issue where outgoing calls get cut off after an hour exactly Is there any obvious setting which i can change to let the call go over the hour without disconnecting ? Link to comment Share on other sites More sharing options...
Jack Noe Posted November 27, 2017 Author Report Share Posted November 27, 2017 After some research, The default will not set any limit for the length of a call Link to comment Share on other sites More sharing options...
extremerotary Posted November 28, 2017 Report Share Posted November 28, 2017 @Jack Noe Hey Jack, Inbound or outbound calls? Can you provide a call example with SIP signalling to look at? Link to comment Share on other sites More sharing options...
Jack Noe Posted November 28, 2017 Author Report Share Posted November 28, 2017 outbound calls Link to comment Share on other sites More sharing options...
extremerotary Posted December 6, 2017 Report Share Posted December 6, 2017 On 11/28/2017 at 2:59 PM, Jack Noe said: outbound calls Hey Jack, Can you provide a call example? Sometimes there are session timers that would cause this. Other times there are limits for the termination provider. There are a lot of variables in play, and some logs or a call example would be helpful. Link to comment Share on other sites More sharing options...
Jack Noe Posted December 6, 2017 Author Report Share Posted December 6, 2017 Ok what happened was, this customer called a specific number which connected him to UK thru a calling card system, which has a limitation of an hour. thanks Link to comment Share on other sites More sharing options...
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