Jump to content

Recommended Posts

Hello everyone,

Today at 4:00 PM we ran into configuration issues with our forum software that resulted in data loss.  The good news is that we're up and running.  The bad news is that we had to restore from backups which were around 20 hours old.  We meant to put kittens in your Holiday Stockings, but we accidentally left you coal.  We are so embarrassed.

Our community is extremely important to us and we're very sorry if you lost any postings or private messages due to this outage.  This was entirely our fault, and we'll review our processes to see if there are additional safeguards or protocols that we can take to prevent this from happening again in the future.  If you have any questions, please reach out to us on the forums or at community@2600hz.com.

Regards,
Bret Truchan
Internal Systems Engineer

  • Thanks 1

Share this post


Link to post
Share on other sites
12 hours ago, Usama said:

Oh OK, when you people will restore the data of last day?

The old posts are too hard to merge back into the restored community, so they are lost. You will need to re-post your content if you still have an open question/comment I'm afraid.

 

  • Upvote 1

Share this post


Link to post
Share on other sites
10 hours ago, Darren Schreiber said:

The old posts are too hard to merge back into the restored community, so they are lost. You will need to re-post your content if you still have an open question/comment I'm afraid.

 

OK Darren.

thank you. :) 

Share this post


Link to post
Share on other sites
Guest
You are commenting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoticons maximum are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×