Olaolu Abiodun Posted February 4, 2018 Report Posted February 4, 2018 Is it possible to create a dial plan or call flow limiting outbound calling based on time of day, per device and/or user?
Administrators mc_ Posted February 5, 2018 Administrators Report Posted February 5, 2018 I can't think of an easy way to encode this in the callflow JSON structure, personally. You can create an account-wide restriction using the "no_match" callflow and the time-of-day callflow action. You can always send the call to Pivot and create a script that controls outbound dialing rules there, of course.
Olaolu Abiodun Posted February 5, 2018 Author Report Posted February 5, 2018 Use case: Residential client does not want daughters to be able to call out after a certain time on the phones in their rooms. So, account-wide wouldn’t work. Guess, I’ll have to go learn me some pivot...:-)
Administrators mc_ Posted February 6, 2018 Administrators Report Posted February 6, 2018 Actually, I wonder if you could route based on the caller ID first. Then you can encode the Time-of-day route to match what the allowed calling times are for each device/user.
Recommended Posts