Olaolu Abiodun Posted February 4, 2018 Report Posted February 4, 2018 Is it possible to transfer a 3-way call or conference call to another user and/or device? or us it possible to Park such a call for retrieval? Think boss-admin feature. Boss wants admin to setup a conference call on admin phone and then transfer it over or pick it up from “line” (read parking lot) on Boss’ phone.
Administrators Darren Schreiber Posted February 4, 2018 Administrators Report Posted February 4, 2018 3-way calling is done on the handset itself. Once the call is parked the 3-way call would be dropped so, no, this can not be done.
Logicwrath Posted February 5, 2018 Report Posted February 5, 2018 Perhaps it would be better to transfer people into a private conference room instead.
Olaolu Abiodun Posted February 6, 2018 Author Report Posted February 6, 2018 Thought about that and tried it with the transfer option, blf option, and conference option in provioner for yealink t58v and my call cannot be completed as dialed...after setting up conference 902 with no participant or moderator pin. what might I be missing?
Administrators Darren Schreiber Posted February 6, 2018 Administrators Report Posted February 6, 2018 Just now, Olaolu Abiodun said: Thought about that and tried it with the transfer option, blf option, and conference option in provioner for yealink t58v and my call cannot be completed as dialed...after setting up conference 902 with no participant or moderator pin. what might I be missing? You have a callflow of 902 that is routed to a conference room, or you just made a conference room with conference room number 902? Perhaps paste screenshots of what you've tried for clarity?
Olaolu Abiodun Posted February 6, 2018 Author Report Posted February 6, 2018 Ok, was able to transfer using the blf option (although it disconnected after entering the conference number and pin...but baby steps, lol). Am I able to disable the “welcome to the conference” prompt so as not to have to enter a conference number or pin?
Olaolu Abiodun Posted February 6, 2018 Author Report Posted February 6, 2018 Ok, got it done through Callflows without requiring a pin, thanks! No way to disable and/or change the “Welcome to the conference prompt?
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