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    Welcome to our Monster UI Apps Resource Pages!
    Below is a list of the applications developed by 2600Hz for KAZOO using the Monster UI Interface and documentation related to it. 
    If you have a question that is not covered here, check out our community forums.  

          Featured Apps

      NEW !   COMING SOON!    NEW !

               SmartPBX_x512.png          

              CallCenter-PRO_x512.png          

              PortingManager_x512.png          

             commio_AppIcon_x512.png          

             DynamicCallerID.png            

             CallThruUs_x512.png          

    Smart PBX

    Call Center Pro

    Porting Manager   Comm.io   Dynamic Caller ID CallThru.us


    >>  2600Hzroundorangelogo.png   Return to Monster Apps Home Page

  • CallThru.us -- How your "device" shows in other apps


     

    Once you have registered a CallThru.us device, it will display as a device option in a number of companion applications that use the Monster UI.   Below is an overview of how and where it will appear.

    SmartPBX_x512.png  CallThru.us in SmartPBX

    Once a CallThru.us is added to a specific User, that user should "find" it in SmartPBX in the following places:

       Users List

    • Search for your user name
    • Click on the Devices column, and it will display the device in the drop down

      CallThru Device in SmartPBX.png
       
    • Click on the User Name tab, and you will see additional settings that apply to the user for all calls and devices.  
      • NOTE:  The setting for Caller-ID privacy MUST be set to either "Default" or "Hide Nothing."  If it is not, then the caller ID will show "Blocked" or "Anonymous."  This can cause problems with land lines, as many carriers are allowing settings where a call will not be connected if the Caller ID is not real.  This is due to new laws protecting consumers from SPAM and robo-calls.

                           unhide caller-id for CallThru success.png

     

    Notes:

    • You can "Un-assign" the CallThru.us device from the dropdown shown by picking the devices tab.  If you do unassign it, it will be considered a "Spare Device" and can be reassigned.
    • You cannot add a new CallThru.us device from SmartPBX; this must be accomplished using the User Portal Mobile tab to scan the code.

    Devices List

    •  The CallThru.us device is shown in the device list using this icon:

      callthru.us device listed under devices.png
       

    Call Logs

    • Your call log will display the CallThru.us device and its user if you click on the actual call.

      CallTHru Showing in Call Log SmartPBX.png
       

     

    CallFlows_x512.png    Callflows

    The CallThru device will display in each user's device list as shown below.  

    • NOTE:  At this time you will not be able to add a CallThru.us device in this application.  The device must be added using the User Portal application.

      CallThru device in callflows app.png

    The CallThru device will also display as a separate device in the device list, here:
     

    CallThru.us in CallFlows add device.png

     

     

    Edited by Emily R (show revisions)



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