Logicwrath
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Posts posted by Logicwrath
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Yea, the more I think about it, I don't see that use case either. You could easily have separate call flows and if transfer between account extensions.
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It would be nice if the emails were stored for 14 days with a web interface for re-sending them. Email can certainly unreliable.
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A use case for us is management companies that own multiple businesses. So for example, we have one company with 4 separate car lots and a corporate office.
We are also in talks with a medical company that has 3-4 business entities and will will be opening up "nerve centers" across the country.
It would be nice if we could always create separate accounts for billing, limits, and tracking yet still create and manage call flows with multiple accounts and perform extension to extension dialing when necessary. -
In most cases clients are interested in having their voice mails emailed to them instead of having to manage the voice mail box on the phone system. If there is an issue where a 2600hz SMTP server gets blacklisted or some other kind of delivery issue, is there a way to re-send voice mail messages that did not get delivered?
I do not have a current issue, I am just thinking ahead. When I was managing my own multi-tenant PBX, I had an issue similar to this at one point. I was thankfully able to pull the raw emails out of the database and deliver them. Is there any kind of safeguard like this in place on Kazoo? -
Rick,
Thank you for your W52P experience. I feel more comfortable recommending it.
My most recent use case will be in a shop floor. It can get noisy at times. I wonder if there is a device that does well reducing background noise. -
I understand they are limited in features at times. However, did you like the reliability of a particular handset in terms of call quality, battery life, and range?
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Hello,
I am trying to decide which wireless DECT handsets to standardize on. I am attracted to the Yealink W52P as their appears to be provisioning support for it now. However, the reviews do not seem as positive as the Panasonic TGP500.
I have experience with the snom M700 base stations and M65 handsets. These are a bit too pricey for simple installations where only a couple handsets are needed. However, I do not have any current complaints with them.
I have seen some reviews that suggest the audio is not quite as good on the W52P over the TGP 500 and I have also seen some people suggest that the standby time on the W52P was half that of the TGP500. I cannot confirm.
Is there some other gold standard for SIP based DECT handsets? I need to quote one and I would prefer to get something that is not going to create a lot of complaints or service requests -
"Yealink RDS have sometimes failed me when I am doing a roll out"
In my experience, if you are using the RDS service, the phone will get redirected correctly during initial provisioning, however, the 2600hz provisioning server does not configure the "provisioning server" field when it sends the configuration to the phone the first time. When the phone reboots it will not get a new or updated configuration.
Perhaps, we should open a JIRA ticket on this. I suspect we want this field set during initial provisioning. I can't think of a reason why leaving this out is intentional. -
I am not sure how client is defined. Is a client a reseller or is a client a sub client of a reseller?
I would prefer to save all the necessary addresses into my configuration file that gets loaded into the firewall and not have to manually check and change configuration items on a per client basis. -
I am not currently using the PBX connector, however, I suspect we will at some point for having them all would be best.
I will open a support ticket. -
I also wanted to add that in cases where end users are on a softphone it becomes harder to do good QoS without the complete list of public IPs as the local IP will be the PC on the local network. I am also not a big fan of tagging connections based on port or protocol as other services can sometimes get into the wrong priority.
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Hello,
I was fixing some issues with my golden firewall configuration today and realized that their are quite a few IP addresses getting used in the SIP calls that I did not have flagged. I am taking other steps to ensure QoS in all situations regardless of 2600hz IP address, however, I would very much like 2600hz to create and maintain a public wiki document of some kind that gives all the address ranges in use.
Is this something we can get posted? -
Lowering the resolution of the PDF's will likely further reduce the quality of the PDF's. The quality is already poor compared to other digital faxing services.
I would like to see the limit raised, 25MB is not unreasonable at all. In my opinion 10MB is unreasonable. What is the purpose of such a low limit?
Can we get an official comment? I need to take action, and I am currently waiting for an official response. -
One of our auto dealers is having trouble faxing using email to fax. The 2600 MTA fax.zswitch.net is rejecting their faxes because of attachment size.
These attachments are typically between 10-15 megabytes. Ideally we need the system to accept larger attachments like 25-50 megabytes. However, I would consider 25 megabytes the minimum.
It appears that your rejecting all faxes over 10 megabytes. Additionally, when I read the SMTP message the estimate message length seems to be larger than the attachment + a simple email.
Example:
This email has an 11 MB PDF.
Action: failed
Final-Recipient: sanitized-by-me.fax.zswitch.net
Status: 5.0.0
Remote-MTA: dns; fax.zswitch.net
Diagnostic-Code: smtp; 552 Estimated message length 15949478 exceeds limit of 10485670
When I convert 15949478 to bytes to megabytes it appears to be a 15 MB email. However, the attachment is only 11 MB, and the simple email is not worth 4 MB.
Can we please remove the attachment size limit as soon as possible? 10 MB is far too small, we need at least 25 MB and would prefer 50 MB.
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Also, understand that breaking the PDF into smaller attachments is a problem, when you are faxing a credit company where the single fax number will send the fax randomly to different agents. So if they send 2 faxes, one might go to one agent, and the other might go to another and this creates huge problems. -
Hello,
I suspect you will need to make some API calls to get this information. If I was tasked with this I would dig around the API to list contacts.
Check out http://www.getpostman.com/ it makes creating and saving API calls pretty easy. Not sure if you can craft a single API call that will list all sub account contacts in a single call or not. However, setting up a postman environment with some commonly used API calls is not a bad idea. -
Very cool looking. Since I last read about your RasPI + Icinga setup I decided to mess around with something myself.
Mikrotik started supporting "The Dude" monitoring software again. This time as a RouterOS package. The CCR's (Cloud Core Routers), x86, and ARM chipsets can all run "The Dude" now as a remote monitoring agent.
If you have an RB3011 or CCR at a clients site you can setup some simple ping services that measure latency and visually look for packet loss or jitter.
Example, at my office I just started monitoring latency to the 2600 proxies.
http://prntscr.com/b8u8fk
Your solution is great. Nice job. -
Dane,
You can set the caller ID of a user or a device in advanced call flows. Go to advanced call flows and then click on devices or users. The outbound caller ID gets set using some kind of priority tree like:
Device -> User -> Main Company or maybe its User -> Device -> Main Company.
Hope this helps. -
Perhaps something like PingPlotter Pro would be a good fit for what I am trying to do. We could install it on a server or workstation and let it run for 2-5 days. Configure it to test all 3 proxies etc.
https://www.pingplotter.com/pro.html
Something open source would be preferred. WinMTR would work, but it does not check jitter. -
Full disclosure, I am huge Mikrotik fan. We generally use the hEX for smaller installs where the Internet speed is less than about 65 megabit. Otherwise, I would look at the RB3011 for closer to 200-250 megabit and the CCR1009 for larger connections.
At home I run a CCR1009 because I have a 300 megabit connection that bursts higher.
These are configured with mangle rules for packet marking and queue trees priority 1-8 for both upload and download.
http://prntscr.com/b2u05s
I currently run about 45 mangle rules to mark packets but this will increase over time as we update our golden configuration. -
Karl, it sounds like you might be doing more work than you need too. You could easily get $50 mikrotik firewall and setup QoS. Additionally, you could still do dual wan, and set the gateway on the phones to use something different than the PCs and continue to use the same wiring.
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We are implementing QoS on most installations. We use Mikrotik firewalls, and setup packet marking and Queue Trees.
I will need to figure out how to identify the type of DSL connection someone has so I can factor that in.
It would be nice if there was software we could purchase that would run extension to extension calls periodically and test voice quality latency etc..
I really like your idea for the Pi and Icinga. I think that is a good idea. Sounds like it would require some effort to setup. -
Hello,
I am not able to view that thread. Is it possible to get access to it?
"Sorry! You don't have access to the content you requested. If you think you should have access, please contact the administrator of the community." -
How do you decide if a client's Internet is going to work well with a hosted VoIP solution? I have seen online tests that check for packet loss and jitter etc.. Is there software I can purchase or download that documents Internet quality over a period of time? Specifically, can I set something up to run for a week or two and have some piece of mind that their Internet is reliable enough to run VoIP for x users/lines?
How do you feel about setting up hosted VoIP on a DSL connection? I assume this is going to be case by case. Some clients might have reliable DSL as they are a short distance from the ISP's CO. I have seen cases where old phone circuits flood when it rains and issues intermittently show up etc..
Are there other considerations to make when deciding if hosted VoIP is right for a client? -
Caller Name on T-Mobile?
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