Rick Guyton
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Resource Library: Monster UI Apps for KAZOO
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Posts posted by Rick Guyton
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We usually use a Landline device for that. Super frustrating to have to pay for a license for that. But, that's what works best for our clients. So, that's what we do.
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I'd like to know this as well!
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NP that's one of the things I love about Kazoo. ANYTHING you can do via UI can be done via API. Just need to fire up developer tools and see what APIs are being hit. :)
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I'm not sure if this is "official API" but if you JSON post to http://ui.zswitch.net/v2/accounts/ACCOUNTID/devices/DEVICEID/sync , with your X-Auth Token, it'll reboot the phone.
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Q: What is the start and end time of the maintenance?
I didn't see the end time specified. When is it? -
Darren: Ok, will do. Heck maybe I'll make it my first OS pull request. :) It's so cool to have time to do this stuff now.
Karl: Yea, for us, many of our clients have call groups that span multiple locations. So it's kind of silly to forward calls just because one location is down. Also, we have some very large call groups and I couldn't imagine calls all forwarding just because someone is moving their phone or something. -
I think what might be a lot more helpful for us is a setting for forward calls if all devices in the call group are unregistered.
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Oh, and webphone?
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Ok, yea I kind of expected an up charge on call center. But I'm happy that web sockets will be open. Thanks!
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Will there be any additional add-on costs in 4.0?For instance, at kazoo-con I thought I heard someone say that call center light and web sockets would require an additional cost. I wasn't sure if that was just for the opens source people or if there would be an additional cost for the SAAS people too. ::fingers crossed for no::
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These aren't "2600hz" suppliers so much as just VOIP distributors. But check out 888voip and Alloy. We use both and they have great pricing and service. I can introduce you to my sales guys if you'd like.
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@Karl abut DYN: Yea, I like DNSMadeEasy, but they don't support NAPTR rescords last I checked. We were using them because they have that ANAME feature and we were using that thinking they cached the IP. Turns out not, if you use an ANAME on DNSMadeEasy, it'll stop resolving if the name you were pointing to stops resolving. Opps... So as soon as I'm done with this MikroTik golden config, I'l going to deploy brand new DNS with EasyDNS + GoogleDNS.
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Hey Karl: Thanks! I didn't know you were using IPs still and having this issue. There goes that idea. I mean on the plus side, you probably didn't even notice the DYN outage. :)
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Yea, I do use the advanced provisioner and that's where I'll make my changes to try it out.
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This morning, I ran into this with two clients at three locations.
1) Buffalo running DD-WRT
2) Cox comunications all in one router
3) Netgear Prosafe
I've been working with Jeff on some MikroTik configs. I'm getting pretty close to a fully functional config. When I have that I'll see if replacing the router works. -
Yea, I'm really worried we are getting that report fatigue too. You can hear it in their voice when they call. And the wort part it I really don't know what to tell them. I'm starting to feel like a cat in a Skinner box swatting at every lever I can to make this issue stop...
I think I'm going to try inputting IP addresses instead of host names for the SIP servers. Maybe that'll help? Ugh. -
Thanks for the update eugine! At least I don't feel like I'm going crazy over here.
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Also, parking seems to be involved a lot. Anyone seeing BLF issues with parking?
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Well, guys, no dice here. I just had 2 different clients call me to tell me that their lights were going crazy today. apparently they are having issues where all of the lights will start flashing simultaneously and not stop. This problem is infuriating... Anyone have any more ideas???
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Hey Aaron, can you please expand? I'm confused as well. Is there a new way to do it in 4.0? I'm about to deploy this en masse. But, I dont' want to do it if I'm going to have to re-do it in a month. Or if it would have been much simpler in 4.0.
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I got confirmation from multiple 2600hz people that all of the main conference and engineering track info was recorded and will be released. I saw the cameras 3 of them actually and the record icon on all of them. So they have it for sure. Probably just need a bit to edit it all together. So I'll let you all watch that. It's a ton of info. But my big take aways are:
Holy crap web sockets are awesome.
So is the call center, conference, operator console and webRTC phone apps that are all fully functional in 4.0. Partially because they are all powered by web sockets and are theirfore all realtime.
We can sell cellular service again. This time at wholesale rates! But there's a few qualifiers if you want to go now as opposed to a few weeks from now. Oh and Sprint doesn't really suck anymore and I figured out why.
I'm about to take off. Im sure their are things I'm leaving out. I still have the agenda, I'll look at it a little later today and do my best to summarize the downstairs stuff I attended since it wasn't recorded. -
Lol, that would be maddening.
Are you still stuck at the airport or are you using inflight wifi?
What's with airbnb and discrimination? I have to admit as a middle aged white guy I don't get that much. I really never realized how much it still goes on until we adopted our daughter. Crazy how much more you get "random" security checks leaving Walmart... Ugh.
Shoot me an email when you get in if you are up for a beer or something. Rick@getclarity.biz.
Darren: thanks! At least there's a reason I guess. :) -
Ouch, both times I've come out I've hit a delay due to fog. You'd think they'd have that figured out by now. :)
I'm staying near Portsmouth Square. It's less than a 10 min walk. Trying AirBnb for the first time. Little anxious about it. But I was anxious about Uber too. Kinda funny considering how into tech I am. -
Hi all! Just landed in SF for KazooCon. Anyone else here early?
SmartPBX Incoming Call - Forward Calls
in Tips and Feedback
Posted
Not if you ring the device itself.EDIT: Ugh, I'm being an idiot. I know what you mean now. Here's how you can do that. Make a NEW advanced call flow. Set it up to however you want. Then click the little pencil icon. (circled in Red) Name it, Then check "List this callflow..." (circled in Green). Then save your flow.
http://imgur.com/a/1ktg0
Then, in Smart PBX, you should see your advanced call flow as an option. Just pick it.