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FASTDEVICE

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Posts posted by FASTDEVICE

  1. Be advised that the new firmware [81] uses a radically different approach to provisioning than previous versions. It claims to be backward compatible, but (at least for me) I'm having difficulty making it work. I mean, it should simply work as usual, and it's not. I've looked at syslog output and the firmware never checks for the legacy config files.  

    However, I setup a sandbox tftp server and been successful in using the new provisioning method, but the configuration restructure is forcing a complete re-write of my scripts. I'm guessing if the backward compatibility is really broken, 2600hz will have to re-write the config templates accordingly.    
  2. It's a .net application that can integrate with web and fat client CRMs. Most notably eAgent CRM, but can easily be modified for many uses. It logs inbound and outbound calls to the CRM and even tracks call history independent of the CRM w/ click-to-call for convenience. http://www.fastdeviceusa.com/harmony Now that websockets is being released we are going to rewrite the application to support more features and introduce a web only version.  
  3. @Darren, please have a developer review "clicktocall." I am certain that it's issuing the account's callerID for <contact_number> when it should be the other way around. Also, please have them review the entire "clicktocall" process as there is something else going wrong that my developers can't pinpoint. Prior to the upgrade "clicktocall" has worked for us flawlessly for two years and we haven't made any code changes on our part, but now our CRM integration app is broken.  
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