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FASTDEVICE
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Resource Library: Monster UI Apps for KAZOO
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Posts posted by FASTDEVICE
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right, I'm aware there are two, but related topics, here. The ability to view the account and auth string, and then using the token somewhere in the UI. Where are they using the token? Karl referenced a "developer's app." I see no such app.
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I thought that UI based API functionally (that existed in Kazoo UI) was taken away, thus my push for Postman. Where is that functionality located?
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Glad you brought that up as we are in need of SSO/ IdP between Monster and our Harmony Portal. I was wonder what the roadmap looks like for "Authentication" and timelines? Perhaps we can even talk about sponsorship to accelerate the development.
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...and Darren, correct me if I'm wrong, but the auth-token it shows is temporary. If so, not a lot of value unless one quickly copy & pastes it to a cURL call and if you are going to that extent, Postman is your friend.
Don't understand what the auth-token is being used for in the two cases above. My though is I'd give some instruction on using Postman.
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Not sure what you mean by changing the users' password, but you can use the UI to do that through Advanced Callflows | Users.
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Curious, what are you doing with the auth-token, if not retrieving it from the API to be used to make API calls?
One of the 2600hz developers said it eloquently, " Postman is your friend."
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On the contrary it actually does work (at least to some degree). In user-portal Conference, the moderator is singled out above the other callers and given privilege to control mute and drop of the other callers. It's really a useful feature.
It just occurred to me that you gave a demo of it in one of your interviews, that's how I learned of the features.
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Not seeing it that way. The best example I can find, and one I will certainly use, is when a receptionist calls in sick or needs to take a break, others in the office can login to that ring group and start taking calls. It can also be used to resource balance employees between different departments or business (as long as they are on the same account) for that matter.
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This is really a useful feature and wanted to start a small thread on it's usage.
I was wondering if there was any thought on what should happen when a callflow has more than one ring group? (I.e. auto attendant that branches off to different departments with ring groups assigned.)
I'd expect from the way it appears to work, that each menu branch should be terminated with a callflow object that transfers the call to another callflow. This way the next callflow can be an isolated callflow containing a single ring group.
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It appears that 8x8 can't stream Music on Hold. I know many of our clients are now thankful 2600hz can.
Another feather in our 2600hz cap! Thanks 2600hz for implementing streaming and keeping us ahead of the curve.
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Is this supposed to be coupled with Pivot? Typically when there is a widget available, aside from Pivot, it can be used independently and without having to code.
If it is to be used with Pivot, I'm assuming the collection name is passed? $dtmf = $_REQUEST['<collection name>'];
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@JR, thanks for pointing that out!
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ok, so a question,
endpoint, inbound doesn't appear to work at all. Is this a bug?
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got it to work. It appears that account and endpoint are mutually exclusive.
Anyway to add, "record_on_answer" ?
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The latest Monster UI 4.1-39 has simplified using our Music-On-Hold service. Use the "Advanced Callflows" app under Account Settings to enter the stream URL.
Simply select Stream URL from the pulldown options and enter "shout://live.emusiconhold.com" as the Stream URL. That's it, your customers will have FREE enjoyable music on hold.
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@lazedo What is the minimum to make call recording work? Nothing I've tried appears to work. I've PATCH the below to Account, but it doesn't send to the URL.
{
"data": {
"call_recording": {
"account": {
"any": {
"offnet": {
"enabled": true,
"format": "mp3",
"url": "http://myurl.com"
},
"onnet": {
"enabled": true,
"format": "mp3",
"url": "http://myurl.com"
}
}
},
"endpoint": {
"any": {
"offnet": {
"enabled": true,
"format": "mp3",
"url": "http://myurl.com"
},
"onnet": {
"enabled": true,
"format": "mp3",
"url": "http://myurl.com"
}
}
}
}
}
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Find the "0" callflow and change the metadata to the below, as it will then make visible the callflow in Advanced Callflows. You can then edit it or, in your case, delete it and start over.
"ui_metadata": {
"version": "4.0-35",
"ui": "monster-ui",
"origin": "callflows"
}, -
Thanks to the Chicago Business VoIP (CBV) team, we were able to test our Click2Call Chrome extension on SalesForce. It worked!
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I'm not sure if I have this configured correctly, so any assistance would be appreciated.
I've configured my conference to accept a conference number and moderator PIN.
When callers dial a conference bridge number they are asked for the conference number, and then again for a PIN. This is highly confusing and prevented some people from joining the conference. How can I have the system ask for the conference number and then ask if you are the moderator enter your PIN now, otherwise press'#' to enter the conference.
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I haven't tested with SalesForce, but our Chrome "Click2Call" browser plugin should enable any web based CRM.
https://chrome.google.com/webstore/detail/fastdevice-click2call/flcbfjlaipkkdnlplodeleimnfjnkkaa
We are working on a Monster App to provide the functionality as the extension currently requires our portal to activate.
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I have found, 1600khz, mono or 32000hz, mono MP3 files < 5MP work great. I use Audacity. However, more recently there is an automatic conversion happening when uploading.
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@Rod If the timing is off and you need something sooner, several resellers have successfully used the script below to construct a call recording solution.
https://github.com/fastdevice/Call-Recording
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2 minutes ago, Karl Anderson said:
To be clear the 0 extension is not created by SmartPBX until a main number is assigned to the account in SmartPBX and as FastDevice pointed out it should not hijack it if it already exists. Simply viewing CDRs does not trigger callflow creation so wouldn't have any impact here.
@Karl, would you please look into when these extensions are created by SmartPBX, as I don't have any accounts with main numbers added to SmartPBX and they are all flooded with "main*" callfows and time-of-days. I'm assuming this occurs when I open SmartPBX??
Who wants a Developer app, or, a bunch of API calls/Commands and a Step by Step Postman Tutorial?
in Tips and Feedback
Posted
@Darren Schreiber I tend to agree with you about deprecating the Developer's app. It would be difficult to keep up with every expansion request.
The way forward is Postman, but I believe that people feel intimidated by the application. I'd be willing to post some examples here on the forum and entertain questions.