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Mark Diaz

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  1. Oh I would suppose it doesn’t. I’m not familiar with the shared service I’m afraid.
  2. We have many multi-loc businesses with branch locations. We take an unused area code and assign each device at each branch a DID in that unused area code. Then we simply create a callflow to grab exts not in the account and prepend the number with the DID to route to a resource that loops back into the system. So all you need in each account is a custom callflow and resource. Easy Peasy Been working wonderfully. Here are the 2 docs as examples assuming the extensions are 6 digits (You can make the length whatever. Just make sure you fill in the DID with whatever to match 10 digits. in this example, i used a 9 as the filler) You can also create failover resources for your multiple zones. PUT /resources { "data": { "classifiers": { "unknown": { "enabled": true, "prefix": "+16739", "suffix": "" } }, "flags": [], "gateways": [ { "progress_timeout": 8, "privacy_mode": "sip", "server": "SERVER IP", "channel_selection": "ascending", "enabled": true, "endpoint_type": "sip", "force_port": false, "invite_format": "route", "port": 5060, "skype_rr": true }, { "progress_timeout": 8, "privacy_mode": "sip", "server": "SERVER IP", "channel_selection": "ascending", "enabled": true, "endpoint_type": "sip", "force_port": false, "invite_format": "route", "port": 5060, "skype_rr": true } ], "media": { "audio": { "codecs": [] }, "video": { "codecs": [] }, "fax_option": false, "encryption": { "enforce_security": false, "methods": [] } }, "template_name": "Vinix East", "name": "Vinix East", "ignore_flags": false, "require_flags": false, "format_from_uri": false, "notes": "", "emergency": false, "enabled": true, "grace_period": 5, "rules": [], "weight_cost": 50 } } PUT /callflows { "data": { "flow": { "data": { "caller_id_type": "internal", "ignore_early_media": false, "outbound_flags": [], "use_local_resources": true }, "module": "resources", "children": {} }, "numbers": [], "patterns": [ "^(\\d{6})$" ], "ui_is_main_number_cf": false, "name": "INTERNAL MULTI-LOC CF", "contact_list": { "exclude": false } } }
  3. You can either upload it via FTP/SFTP/TFTP/HTTP provisioning, which Polycom has a great PDF guide to get you started: http://support.polycom.com/global/documents/support/setup_maintenance/products/voice/How_to_Provision.pdf or just upload it into the GUI: OR if you're using the 2600hz provisioner, you can add this file in the device, under settings. You'll have to place it somewhere for the provisioner to tell the phone to retrieve: Hope this helps!
  4. Thank you Miriam for these updates! Would it be possible to setup a subscription service that admins can jump on and receive email updates with these types of vital updates? I'm sure it would be greatly appreciated
  5. Are the ISOs on github? Perhaps I can assign this to one of my juniors?
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