Izabell balash
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Resource Library: Monster UI Apps for KAZOO
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Posts posted by Izabell balash
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On 9/29/2020 at 5:23 PM, Karl Stallknecht said:
Hi Izabell - what's the update on branding? I haven't heard anything back 😞
Hey Karl,
Sorry about that! I've asked Erik to reach out to you to find out exactly what you are looking for and will be able to moving forward with getting this process started for you. We were just finalizing some documentation to smooth out the onboarding process, but understand you're looking for this ASAP, so can at least begin the conversation.
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On 9/28/2020 at 9:35 AM, Dhruv said:
Hi @Ashley
Any update ?
Our customer does not want to roll out comm.io until it supports 3 - way conference call.
Thank you,
DhruvHi! We are currently working on this functionality - we have the ability to handle 3- way conference calls but are just now building out the UI to support this. Thank you for your patience, we're hoping to get this into your hands ASAP.
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We are continually enhancing our product suite so we can provide you with the best reseller and end user tools that will help your business be successful. We are going to start sending out product surveys to get your input and to help us identify exactly what you and your customers need. We’re currently working on improving our Operator Console and have a few questions for you based on your customer’s requests and feedback when it comes to operator and attendant functionality. Please take our short 6 question survey that won’t take more than 2 minutes of your time. Your response will make a difference! Take the survey here.
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Just now, Karl Stallknecht said:
So what exactly routes inbound SMS to the Bria application and how can you control which users receive it? I'm kind of confused how that would work.
You would need it to be provisioned and assigned to a user in SmartPBX , and assign that user an SMS enabled number. Then when you text that number, a message will appear in bria and you can respond back to it and should receive it on your cell phone. Is there something more specific that you are asking? I feel like I am also a bit confused by your request.
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@Karl Stallknecht @esoare Correct, so this is currently available only to native numbers, we're working on getting the rest functioning as well.
19 minutes ago, Karl Stallknecht said:Hmm that seems like a huge shortfall. 95% of our DIDs are port-ins. After clicking through a ton of random DIDs in our account I was finally able to find one with the option available, but it's not much good if it's available this few and far between.
What do you mean "bring your own number to" exactly? For Bria, is this what you're referring to?
Without building our own UI for SMS, I can't really see any point in using this nor do I see how it helps us 😕
You are also correct about the Bria, if you enable the presence setting you will be able to send and receive messages on the interface.
Definitely sorry to hear that you're not able to see the point and this doesn't help you
Everyone of our resellers is different, can't win them all! Eventually, we'll have SMS/Chat but we're also currently working on larger projects that have been re-prioritized due to the pandemic. It's on our radar, and not an afterthought - but some of our resellers can and will utilize this so we're looking forward to hearing about those use cases 
Keep up the great feedback!
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1 hour ago, Izabell balash said:
Hey Karl,
1. Can you try clearing your cache and trying again?
2. Correct, there is no Chat/SMS UI for your end users to converse back and forth, but they can do it on a Bria or other messaging platforms that you can bring your own number to.
3. MMS is not currently supported, eventually it will be but not at the moment.
Let me know if number 1 works for you, if not send an email to feedback@2600hz.com and we'll try and get it sorted for you.
Thanks!
@Karl Stallknecht Ok so everything should be ok on your end now - please let me know if you are now able to see the SMS settings.
And if you are reading this and also running into this issue, just ping me directly and we'll take a look at your account.
Thank you everyone!
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17 hours ago, Karl Stallknecht said:
Super excited to hear about this! Three questions though:
1. I don't have the "Messaging" option available...it simply doesn't show up.
2. If I understand correctly, there is no interface built out that would allow us to simply provide access for our clients to be able to send/receive SMS via a web portal...right?
3. Is MMS also supported?
Hey Karl,
1. Can you try clearing your cache and trying again?
2. Correct, there is no Chat/SMS UI for your end users to converse back and forth, but they can do it on a Bria or other messaging platforms that you can bring your own number to.
3. MMS is not currently supported, eventually it will be but not at the moment.
Let me know if number 1 works for you, if not send an email to feedback@2600hz.com and we'll try and get it sorted for you.
Thanks!
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Current technological advancements are pushing towards a more mobile lifestyle and workforce, yet internet providers can't keep up with the demand for data. The increasing incidences of internet outages and lack of connectivity in many places are disrupting the productivity of not only the remote workforce, but also in the day to day activities of the average business owner.
As the need for mobile solutions continues to grow, there's a huge opportunity for you to take advantage of the shift and become an early differentiator.
View the recording of the webinar led by Darren Schreiber, CEO & Co-Founder of 2600H as he discusses the unique use cases, business opportunities available, and the tools 2600Hz has built to keep you ahead of the game.
What We'll Cover:
- Growth and Trend Projections of the Remote Era
- Leveraging Data Failover
- Keeping your Employees Connected Seamlessly Away from the Office
- Bundle your Offerings and Grow a Platform
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Hi all,
This is a great idea. We're working on something like this now for you. Stay tuned!
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Every month we'll touch on a new topic relevant to the industry. All webinar discussions will be approximately 30-45 minutes, with the last minutes remaining for Q&A.
August 29th, 2018 at 11:00 AM PST
Speaker: McClain Roth
Bio: Mclain Roth is the Director of Sales at Telnyx, a real-time communications provider headquartered in Chicago. As a member of an agile organization, Mclain spends his day solving business communications needs, developing innovative and scalable strategies for application developers and enterprise accounts alike. His sales engineering background and technical sales consultant experience at AT&T position him as an expert in the field. He majored in Philosophy at Colgate University in New York.
Description
As a communications solutions provider, you count on the connectivity, reliability, and feature-set that your carriers offer you. This webinar will touch on some of the best practices around carrier infrastructure, direct control and how software interfaces can empower providers to get more out of their carriers.
Join us as we discuss how UCaaS and communications platforms alike are pushing the boundaries of real-time communications.
Registration Link:
https://attendee.gotowebinar.com/register/3319067556241809410 -
If you missed the live webinar: Recording Link.
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As the telecommunications industry continues to change, and new offerings are becoming available, the focus has always been on the services sector. But enterprise devices are also going though an evolution. Today at 9am PT, Join our partners Yealink for a discussion on how you can optimize your device offering and help provide the best all in one package to your customers.
Register here: https://attendee.gotowebinar.com/register/9046528077974670082
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Hi Mike,
we have some of the keynotes available here:https://www.youtube.com/user/2600hzOfficial/
Unfortunately we ended up having some issues with the files, not all of the videos have been uploaded, but we slowly continue to edit and upload. Thank you!
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If you were unable to join us live, but want to hear about current updates, issues and product revisions, you can access the Link to Recording!
In the first episode of our new business webinar series, Kevin Bartnicki, Sales Director of 2600Hz will be going on a deep dive into why API's are at the forefront of software telephony. After years of experience in the telecom industry, including a position as Sales Director at Broadsoft, Kevin has witnessed the evolution of the communications industry. This series will be focused on thought leadership, tips for business enhancement, and touch on how 2600Hz can provide all the building blocks to simplify the ever growing cloud communications market.
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In preparation for rolling out the billing, invoicing, and taxation services, as well as the App Exchange platform, and to meet new compliance requirements (specifically around GDPR), we’ll be making a few changes you should be aware of, specifically:
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Updating our terms and conditions to cover apps which are purchased from third parties, how we deal with payments, refunds, etc. In addition, due to new GDPR requirements, we’ve had to update our privacy policy as well. (Our lawyers are having an early Christmas this year, can you tell?) You’ll receive a notification when these updates go live when you login to your UI / portal, at which point you can review and accept the changes electronically.
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Updating our billing system starting July 1st. All billing will be done in a real-time, pre-pay format with deductions against your account for per-use and monthly services. These charges will be deducted from your account balance on the first of the month, every month. If you’re currently billed for your service plan charges mid-month, you’ll receive a pro-rated credit to your account starting 7/1/18 to cover any amounts already paid which apply past that date. This credit will show up in the new web UI for billing and transactions. Additionally, all future charges will occur via a top-up mechanism, and you’ll receive a warning 5 days before your monthly service plan hits your account if you have insufficient credit so that you can also manually top-up to ensure no disruption in service. Some of this may sound confusing – we will be holding a webinar which we strongly encourage you to attend so that you can learn about this new billing system. The webinar will be held on Tuesday, June 26th at 11:00am. This change impacts all 2600Hz clients – Hosted, Private Cloud and Global Infrastructure clients.
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We’ll be migrating to our new support system on June 26th, 2018. Zendesk portal access and email tickets will be discontinued – all tickets will need to be opened via our web portal (you can reply via email once a ticket is opened). You can already access the portal via https://support.2600hz.com/ while it’s in final testing. We’re working through some kinks for our Private Cloud and Global Infrastructure clients – these should be addressed before June 26th and will be reviewed on the same webinar as billing for any questions.
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Hi Mike,
Thank you for the kind words! We are happy you were able to join us. Yes, we will be putting up the presentations on the community soon, stay tuned!
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Use this forum to correlate a meet up with attendees. A lot of you are coming in early, to contact other attendees that will be at the resort ahead of time, post a message here and get ahead of the networking game 👌
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Hi All,
Has anyone attended ITW? Or is planning on attending? What are your thoughts?
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Hi all!
We have a flash sale going on for KAZOOcon that ends tonight at midnight! If you want to join us in sunny San Diego this year from April 30th - May 2nd then go to our Eventbrite and enter promo code "KCEarly15".
Go check us out at www.KAZOOcon.com!
Hope to see everyone there!
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Our friends at Erlang Solutions have re-launched their much loved Erlang Factory conference as Code BEAM SF which is taking place on 15 & 16 March in San Francisco.
Code BEAM SF is an action-packed two-day conference aimed at discovering the Erlang Ecosystem and bringing together the global community together! It is a conference fusing a mix of talks on innovation and open-source applications based on Erlang, OTP, Elixir, LFE, BEAM and other emerging technologies!
Some of this years speakers include: Add Roll Engineer - Miriam Pena, Microsoft Senior Program Manager - Jessica Devita, Co-creator of Erlang - Joe Armstrong, and creator of PropEr, CutEr, and Concuerror - Kostis Sagonas.
2600Hz will definitely be in attendance to support the language KAZOO is based on! Use our code "Hz20" to get 20% off!!! https://www.eventbrite.co.uk/e/code-beam-sf-2018-tickets-40140577548?aff=es2
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Hi @DinkyDonkey,
KazooCon is no longer happening online. We've been slow to deal with this because we've been searching out for new venues/locations/dates. We'll be sending out the details in the upcoming weeks.
Thank you for your interest and support!
transfering mobile calls
in 2600Hz Mobile
Posted
@esoare Hi! Thanks for the great feedback. We have this on our roadmap to explore this feature so stay tuned!