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JR^

2600Hz Employees
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Posts posted by JR^

  1. I apologize for the errors you're running into. There has been a misunderstanding between front-end and back-end and we're working on a solution. For now the API are closed and we might open them, but if we don't, we'll have to patch the UI to stop it from erroring out when using these service plans APIs. I realize that this is a pretty big bug so we'll try to come up with a fix shortly.

     

  2. The Main Conference is created using Callflows. We create a callflow using a payload like

    "data": {
    	"contact_list": {
    		"exclude": false
    	},
    	"flow": {
    		"children": {},
    		"data": {
    			"moderator": false,
    			"play_entry_tone": true,
    			"play_exit_tone": true,
    			"welcome_prompt": {
    				"media_id": "137d1a15a17f5123a59d8db653902a95",
    				"play": true
    			}
    		},
    		"module": "conference"
    	},
    	"id": "2236ea09213123ad504e247bcf3213286f",
    	"metadata": {},
    	"name": "MainConference",
    	"numbers": [
    		"+14155556689"
    	],
    	"patterns": [],
    	"type": "conference",
    	"ui_metadata": {
    		"origin": "voip",
    		"ui": "monster-ui",
    		"version": "4.2-10"
    	}
    }

    The media_id refers to the file you're looking for. You should also be able to edit the play_tone via the "data" parameters. If you find any issues related to conferences, make sure to file a ticket in JIRA with reproducable steps for the UI or back-end to work on it :)

  3. #2 Will see if we can increase the height of the dropdown

    #3 mmh that's not normal, can you please try to find reproducable errors and then file a bug in JIRA in the Kazoo project for it?

    #4 that's because email - to - email and voicemail recipients are 2 different things. I understand it can be confusing though! But if you set VM-To-Email on a user in SmartPBX, it's setting the vm_to_email_enabled field on the user, whereas the "emails" recipients on a voicemail box is a feature that sets the notify_email_addresses  field and that sends emails to multiple people at the same time, for a group of people like a "Marketing" Vmbox or a "Sales" Vmbox for instance.

  4. For #2 it was indeed an issue with the slider library, and although we all preferred to set the times with a slider, the fact that some people couldn't set the exact time they wanted was an issue. Since it was also the only location where we used this slider library we decided to remove it and make the monster core lighter.

    For #3, are you talking about the "Account Jump" feature at the top right of monster? It's using an API that searches for account, and it's my understanding that due to CouchDB we can not really "search" in a very user-friendly way. A good way to use this tool is to search for account names "starting by" the string you type. We understand it's not a great way to search but for now we believe it's better than nothing.

    As for #4, I'm a little confused by what you mean. Voicemail to Email is a feature that is applied on the User, so in the features of SmartPBX, if the feature is enabled it will tell you there which email will be receiving these voicemails. It will match whatever is set in the Callflows App > Users > and the checkbox "voicemail" next to "Email notifications" (it will send emails to the "email" defined in the "Email" field)

  5. So after testing what you both described, I actually can't reproduce either behavior. Testing on both ui.zswitch.net or monster.sandbox.2600hz.com, If I edit a ring group, I DO get the "warning message" telling me to save the callflow to apply the changes.

    Updating the ring group alone will not save any changes in the callflow, so I'm also curious how you were able to do that @Karl Stallknecht. Could you possibly take a video reproducing this behavior to see if I'm missing anything?

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