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This quarter our team has been hard at work preparing product updates and apps for Kazoocon. Be sure to secure your tickets and join us in Las Vegas! Partner Spotlight Did you know that agents typically spend close to 10 minutes on a single call? The agent then spends nearly the same amount of time documenting and classifying the calls, writing 100-word summaries, and completing other required actions in the company’s system of record. In this case, note-taking is approximately 50% of the total handle time. CPaaS Acceleration Alliance recently featured a game-changing innovation by Vinix and 2600Hz - one that could redefine how we handle note-taking during calls, saving both time and money. Mark Diaz, the CEO of Vinix, highlighted the challenge of taking notes during a live call. Listening and typing simultaneously is not only arduous but often results in critical information being missed. It's a skill that many call center agents struggle to master effectively. Recognizing this challenge, 2600Hz and Vinix joined forces to devise a groundbreaking solution tailored for outsourced call centers. This innovation harnesses the power of artificial intelligence to transform the note-taking process. By actively listening to conversations, this AI technology can transcribe and analyze spoken language while also gauging sentiment. The result? Precise and valuable notes generated mere seconds after the phone call concludes. Here's a quick rundown of what makes this development so exciting: ▶️It's available today: No long wait on this technology. It is ready today! ▶️ It's easy to deploy: It's designed for effortless integration. ▶️ It provides real benefits to enterprises: It offers tangible benefits to any call center, saving both time and money, while also improving customer experience. Don't miss out on this new AI technology. Vinix and 2600Hz's real-time call transcription and note-taking solution is set to revolutionize how we handle customer calls. Click here to see Diaz's full presentation. Marketing Updates It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q3: The clock is ticking! Kazoocon will take place October 23rd-25th at the Palms in Las Vegas. This conference is all about pushing boundaries, having a blast, and creating lifelong connections. Secure your tickets today! A recent press release highlighted our impressive lineup of sponsors for Kazoocon 2023. We are proud sponsors of Cavell Summit | North America! Has cloud communication innovation plateaued? Patrick Sullivan, 2600Hz's Co-CEO, affirmed that the innovation cycle is accelerating. Read more about his response here. Sullivan writes a LinkedIn Article on the ups and downs of kiteboarding and startups. It's been a decade of knowledge, innovation, and connections. Take a trip down memory lane to understand the evolution of Kazoocon and what to expect at Kazoocon 2023! Stay tuned for more announcements and solutions coming soon. Remember to follow us on LinkedIn and Facebook.

2600Hz Launches New AI Team to Transform Cloud Communications Services HENDERSON, Nev., Feb. 28, 2023 /PRNewswire/ -- 2600Hz, a leading cloud communications company, is excited to announce the establishment of a new team dedicated to the development of AI technology for the award-winning KAZOO platform. With the addition of this team, 2600Hz will continue to lead the way in innovative telecommunications solutions. Conference recap feature (TLDR) in action. The AI team is already implementing generative AI to develop enhanced features and functionality for the company's existing products and services, such as auto-generated conference recaps, chat bots, and voicebots for level-1 support. By leveraging AI, 2600Hz can provide service providers and telecom resellers with tools that will help them stand out in the market and future-proof their offering. "2600Hz has always been dedicated to creating bleeding-edge technologies for the cloud communications industry, and our new AI team exemplifies us redoubling on that effort," explained Patrick Sullivan, Co-Founder and Co-CEO of 2600Hz. "Generative AI really represents the type of landmark shift that we saw with the rollout of the internet in the 1990s -- companies that don't embrace AI won't be here in 10 years. We're excited to have some of the best AI engineers in the industry to give our customers easy to implement tools that leverage this exciting new technology." The use of AI technology in cloud communications is predicted to have a transformative effect on the industry. According to a recent report by Allied Research Group, AI in the telecommunications industry produced $1.2 billion in 2021 and is estimated to reach $38.8 billion by 2031. By investing in AI technology, 2600Hz is positioning itself as a leader in the industry and ensuring that it remains at the forefront of innovation. The company's commitment to providing cutting-edge solutions and exceptional customer service has already earned it a loyal following, and the addition of the AI team will only strengthen its position in the market. About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Clint Mohs Head of Marketing cmohs@2600hz.com (415) 886-7925 SOURCE 2600hz, Inc.

2600Hz Expands International Footprint with Hire of Ilian Hafouzov as Vice President of International Sales HENDERSON, Nev., Dec. 14, 2022 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the award-winning KAZOO platform, is excited to announce that Ilian Hafouzov has joined the company as Vice President of International Sales. In this role, Hafouzov will lead 2600Hz's international sales team and accelerate global growth for the company. Hafouzov has led several successful global sales teams and has contributed to the rapid growth of telcos for more than 20 years. Most recently, Hafouzov served as Head of Sales DACH for Talkdesk, where he built and led the sales team in Germany and Central Europe. Prior to Talkdesk, Hafouzov was Head of DACH for Tata Communications, a leading global telecommunications provider. Earlier, Hafouzov was Regional Sales Director for Broadsoft then Cisco, helping most of telcos in Central, Eastern and South Europe launch their cloud communications offerings for both business and consumer subscribers. "2600Hz is excited to welcome Ilian Hafouzov as Vice President of International Sales," said Patrick Sullivan, Co-Founder and Co-CEO of 2600Hz. "Ilian's extensive knowledge of the telecom industry and service provider market, as well as his proven track record of rapid revenue growth, are outstanding. He is a huge asset to our growing team and it is an honor to have Ilian leading our international sales strategy." "I am truly honored to be joining 2600Hz and look forward to building upon the company's successes," said Hafouzov. "2600Hz has been growing rapidly, and I am excited to focus on expanding the company's presence globally. With a revolutionary solution like KAZOO, 2600Hz is uniquely positioned to help service providers around the world thrive." About 2600Hz: 2600Hz's cloud communications platform called KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Clint Mohs Head of Marketing cmohs@2600hz.com SOURCE 2600hz, Inc.

HENDERSON, Nev., Feb. 28, 2023 /PRNewswire/ -- 2600Hz, a leading cloud communications company, is excited to announce the establishment of a new team dedicated to the development of AI technology for the award-winning KAZOO platform. With the addition of this team, 2600Hz will continue to lead the way in innovative telecommunications solutions. Conference recap feature (TLDR) in action. The AI team is already implementing generative AI to develop enhanced features and functionality for the company's existing products and services, such as auto-generated conference recaps, chat bots, and voicebots for level-1 support. By leveraging AI, 2600Hz can provide service providers and telecom resellers with tools that will help them stand out in the market and future-proof their offering. "2600Hz has always been dedicated to creating bleeding-edge technologies for the cloud communications industry, and our new AI team exemplifies us redoubling on that effort," explained Patrick Sullivan, Co-Founder and Co-CEO of 2600Hz. "Generative AI really represents the type of landmark shift that we saw with the rollout of the internet in the 1990s -- companies that don't embrace AI won't be here in 10 years. We're excited to have some of the best AI engineers in the industry to give our customers easy to implement tools that leverage this exciting new technology." The use of AI technology in cloud communications is predicted to have a transformative effect on the industry. According to a recent report by Allied Research Group, AI in the telecommunications industry produced $1.2 billion in 2021 and is estimated to reach $38.8 billion by 2031. By investing in AI technology, 2600Hz is positioning itself as a leader in the industry and ensuring that it remains at the forefront of innovation. The company's commitment to providing cutting-edge solutions and exceptional customer service has already earned it a loyal following, and the addition of the AI team will only strengthen its position in the market. About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Clint Mohs Head of Marketing cmohs@2600hz.com (415) 886-7925 SOURCE 2600hz, Inc. https://www.prnewswire.com/news-releases/2600hz-launches-new-ai-team-to-transform-cloud-communications-services-301757093.html

"Time flies when you are having fun. Can't believe it has already been 12 years. Since this photo: 1. We have 2 of the largest 3 enterprises in the world as our clients. 2. We have one of the top 3 largest North America wireless providers as our customer (and about to bring on a second). 3. We have customers and opensource users in 6 of the 7 continents. Still hoping to find someone in Antarctica that needs a distributed communication platform. 4. We have 90+ employees (still mostly engineers/product people). 5. We are still bootstrapped. Our passion is to bring all business communications together. We could never have done this without the amazing team members and our customers who believed in us. Excited to see where the next 12 years take 2600Hz." Patrick Sullivan, Co-founder and Co-CEO 2600Hz Highlights From Q3 We welcomed July with some exciting news! We were awarded the UC Product of the Year Award from TMC. CEO of TMC, Rich Tehrani, said, "Our judges were very impressed with the ingenuity and excellence displayed by 2600Hz in their groundbreaking work on KAZOO." We attribute this award to the dedicated work from our team members who are continually innovating and maintaining an incredible platform. Also in July, we announced that we'll be Gold Sponsor at the Cloud Comms Summit US taking place in October. Our Co-founder and Co-CEO, Patrick Sullivan, will be on a panel with representatives from Cisco, Microsoft, and RingCentral to offer some key tips to ensure service provider success. Clint Mohs, our Head of Marketing, will do a fireside chat with the Director at Cavell, Matthew Townend, about key industry trends. If you plan to attend the Cloud Comms Summit in October, please join us for both the panel and fireside chat, and come see us at our booth. We'll have some awesome swag to give away. In August, analyst Jon Arnold spoke with Sullivan to discuss the evolution of business in the past 5-10 years, focusing on building the communication foundation, combining comms elements company-wide, and explaining why we offer UCaaS and CCaaS together. Listen to the full podcast here. We wrapped up the 3rd quarter with a UC Today article introducing comm.land, our new end user portal that unifies the communications provider's solutions into one UI. This new portal will allow employees to maximize productivity and to unify all communications solutions. We are thrilled about this new UI, and we will keep you posted with updates. Marketing Updates It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q3: We announced support of ALE devices. Our head of CPaaS, Emily Ransford, talked to UC Today about the latest marketplace developments from 2600Hz. We were excited to announce our Gold Sponsorship with Cavell Cloud Comms Summit US. Our Software Development Manager, Ashley Vernon, sat down with UC Today to introduce a new end user portal that unifies the communications provider’s solutions into one UI. Clint Mohs, Head of Marketing at 2600Hz joined Cavell Group Senior Analyst, Patrick Watson, to discuss the latest market trends. Excellent podcast! Recapping KAZOOcon, we focused our blog post on 3 great takeaways from this year's conference. We published a case study on our partnership with Xarios in improving call center analytics and reporting. That’s our update for now! We will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on LinkedIn, Twitter, and Facebook.

2600Hz Announces Support of ALE Device Solution on KAZOO Platform HENDERSON, Nev., Aug. 1, 2022 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the award-winning KAZOO platform, is proud to announce a new partnership with ALE Device. This new partnership sees full support for ALE devices in 2600Hz's Advanced Provisioner—a powerful tool designed to speed up deployment and provision most popular SIP endpoints quickly and to auto-provision physical VoIP phones remotely. "ALE Device is dedicated to making business communication easier and efficient, providing customers with UC terminals that meet and exceed their business needs," said Ba Min SEIN AYE, Head of Product and Marketing at ALE Device. "By combining ALE Device voice solutions with 2600Hz's KAZOO Advanced Provisioner, we will enhance productivity and improve the experience for customers." Auto-provisioning and certification has been completed on the Myriad and Halo series, including: M3, M5, M7, M8, H3G, H3P, H6. 2600Hz is also offering support for ALE Device's Easy Deployment Server (EDS) for Zero Touch Provisioning. "We are happy to support ALE Device in our Advanced Provisioner," explained 2600Hz's Co-Founder and Co-CEO, Patrick Sullivan. "Their innovative hardware offers a real value-add to our partners, and we look forward to continued collaboration with ALE Device." About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Clint Mohs Head of Marketing cmohs@2600hz.com About ALE Device ALE China Co., Ltd, operating under the "ALE Device" trade name, is an audio technology expert in the global DeskPhone market, designing and marketing communication devices for enterprises. The company focuses on innovative technologies to develop a wide range of enterprise communication devices such as SIP phones, headsets, audio and video equipment for Unified Communications. These products can be integrated into a variety of solutions with simple provisioning tools, in a cost-effective, secure and flexible manner. Visit our website for more information: www.aledevice.com ALE Device Contact: Davy Zhang Area Sales Director davy.zhang@al-enterprise.com SOURCE 2600hz, Inc.

2022 Q2 Newsletter From July 7, 2022 We can’t believe another quarter has gone by and that we’re halfway through 2022 already! We hope that everyone is having a great start to the summer. As always, we’ve been busy and are excited to share these updates with you. Highlights From Q2 In April, we published a new podcast with Xarios Technologies that provides an update on the strategic partnership we launched between KAZOO and Dimensions in March of 2020. This episode focuses on how this partnership has evolved to include more robust call reporting and analytics that provide insight into anything from Call Center metrics to SIP trunk usage. We also touched on the role these data and reporting tools will play in the hybrid or remote workforce. If you would like to be featured on the In the Cloud w/2600Hz podcast or have an idea for an episode, reach out to us at marketing@2600hz.com! The month of May was all about KAZOOcon for everyone at Team 2600Hz! The product teams across the company were heads down finalizing the new features and apps launched at KAZOOcon, while our engineers and QA team were hard at work ensuring they would be ready for the KAZOO 5.1 release. Barring a few hiccups we've all gotten used to with virtual events, KAZOOcon was a HUGE success thanks in large part to our amazing community of partners. If you didn't get a chance to register or had to miss some of the event, the full conference is available on demand here, so you can get fully up to speed on all the exciting new features coming to the platform! We wrapped up Q2 with some exciting inclusions in industry publications. Rocco Research included 2600Hz in their 2022 CPaaS Market Intelligence report, and UC Today featured 2600Hz in their 2022 UC Market Guide. It is always great to be recognized by thought leaders in the industry and even better when they are highlighting the true strength and flexibility of KAZOO! Marketing Updates It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q2: UC Today published a feature on 2600Hz and KAZOOcon in April. The American Business Awards recognized 2600Hz as the 2022 Company of the Year in the Telecom category. We published a new blog post that's packed with useful tips—Five Tips on Being Successful Among the Convergence of Technologies. A Few Friendly Reminders 2600Hz Community Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and have been updating our Support page that features downloadable resources (including white-label docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here. In the Cloud w/2600Hz Podcast Check out our newest episodes here! Don’t forget to bookmark our podcast page since we’ll be adding to it and are making some exciting changes to the podcast in 2022. And, be sure to like and share your favorite episodes and leave a review wherever you’re listening! If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!

HENDERSON, Nev., July 6, 2022 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the award-winning KAZOO platform, is excited to announce it will be a Gold Sponsor of Cavell's Cloud Comms Summit US. The summit will be held in Chicago on October 18th and 19th and will feature educational main stage keynotes, breakout sessions, and panel discussions, as well as multiple opportunities for attendees to network. On October 19th, 2600Hz's Co-Founder and Co-CEO Patrick Sullivan will take the main stage to discuss the unique challenges today's distributed workforce poses to service providers across the globe. The keynote will focus upon improving customer experience, call center agent experience, and employee experience by leveraging the power of UCaaS, CPaaS, and CCaaS together, ensuring Service Providers are offering their customers the best communication experience possible for business success in the coming years. "We are thrilled to again sponsor this industry-leading event and look forward to connecting with Service Providers across the U.S.," said 2600Hz Co-Founder and Co-CEO, Patrick Sullivan. "Cavell's events are always exceptional, and we are excited to support this important summit, while also sharing key insights with attendees that will enable them to strategically create growth opportunities." "We are delighted to have the loyal support of 2600Hz as Gold Sponsor in our return of Cloud Comms Summit US this October," noted Matthew Townend, Executive Director of the Cavell Group. "After 2 years of record-breaking change in our industry, we at Cavell and Cloud Communications Alliance are really excited to have a key innovator in our industry supporting us and sharing their developments with our service providers at the event." About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Clint Mohs Head of Marketing cmohs@2600hz.com

2600Hz Honored as Gold Stevie® Award Winner in 2022 American Business Awards® HENDERSON, Nev., April 28, 2022 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications, was named the winner of a Gold Stevie® Award in the Company of the Year – Telecommunications category in the 20thAnnual American Business Awards® today. The American Business Awards are the U.S.A.'s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. "We are very excited to have won the 2022 Gold Stevie Award for Telecom Company of the Year (Medium)," said 2600Hz Co-CEO and Co-Founder, Patrick Sullivan. "It is an honor to be recognized for our innovation and growth, and we look forward to continued success throughout the remainder of 2022 and beyond. This award is a true testament to the hard work and dedication our team has put into KAZOO, and I am very proud of them." More than 230 professionals worldwide participated in the judging process to select this year's Stevie Award winners. "We are so pleased that we will be able to stage our first ABA awards banquet since 2019 and to celebrate, in person, the achievements of such a diverse group of organizations and individuals," said Maggie Miller, President of the Stevie Awards. Details about The American Business Awards and the list of 2022 Stevie winners are available at www.StevieAwards.com/ABA. About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit www.2600Hz.com. About the Stevie Awards: Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com. 2600Hz Contact: Clint Mohs cmohs@2600hz.com SOURCE 2600hz, Inc.

2600Hz Launches Next-Gen End User Application with Built-In Webphone to Enable Work From Anywhere HENDERSON, Nev., March 9, 2022 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the award-winning KAZOO platform, unveiled comm.land—a next-gen end user application with a built-in webphone that is designed to empower end user success and the flexibility to work from anywhere with ease. comm.land is powered by KAZOO, 2600Hz's hybrid UCaaS and CPaaS platform, and gives users all of their personalized communications and information in one place. A true business solution, comm.land features a revolutionary, one-of-a-kind webphone that provides an exceptional end user experience with features such as quick access to start video chats and screen sharing, the ability to view and retrieve parked calls, view call history, access voicemail, and call controls, such as call parking, call forwarding, and call transfers. What makes this launch truly special is the platform that powers the webphone. comm.land enables the remote and hybrid workforce by creating an interface using all the latest and greatest distributed technologies to deliver a truly integrated solution. The webphone is embedded into comm.land, but can also be extracted to a browser, which is our model for the new portal—embedding all applications, including third-party tools, into one streamlined UI. "Our focus has been on creating a truly unified communication experience that empowers efficient communications while being fun and easy to use" said Patrick Sullivan, CO-CEO and CO-Founder of 2600Hz. "We are excited to bring our customers and the remote and hybrid workforce comm.land so they can thrive." For more information, including available features and how to set up the app, click here. The webphone is just one of the many applications being released this year, as 2600Hz will continue adding additional features and functionality to empower today's distributed workforce. About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Clint Mohs cmohs@2600hz.com SOURCE 2600hz, Inc.

2600Hz Announces Date for KAZOOcon 2022 HENDERSON, Nev., March 3, 2022 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the award-winning KAZOO platform, has announced it will be hosting KAZOOcon 2022 on May 24th. Inspired by KAZOO, 2600Hz's hybrid UCaaS, CPaaS, and Call Center solution, this event brings together the 2600Hz partner community, the telecom experts that built KAZOO, and other major players in the cloud comms industry to talk about where and how the technology is evolving and to share cutting edge best practices to empower business success. Technology leaders from around the world will assemble virtually this year for the industry's most anticipated unified communications conference. With main stage keynotes featuring live demos, interactive Q&A, and more, attendees will get early access to the latest product updates and announcements, learn best practices that will help their businesses grow in 2022 and beyond, and reconnect with industry colleagues. "We are thrilled to host KAZOOcon in May and bring together all the key players in the cloud communications industry," said 2600Hz Co-CEO and Co-Founder, Patrick Sullivan. "This year's event will showcase the bleeding edge technology that we have been developing since the last KAZOOcon. We are excited to give attendees a firsthand look at some of the features and functionality that will shape the future of cloud comms." This year's agenda features cutting edge components that offer an interactive experience for all attendees including opportunities to engage with the 2600Hz team, KAZOOcon sponsors, and fellow attendees through an unparalleled networking session, live Q&A, and more. Registration for KAZOOcon is now open and early bird tickets, which are available until March 18th, can be purchased here. About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Clint Mohs cmohs@2600hz.com SOURCE 2600hz, Inc.

2600Hz Announces Gold Sponsorship of Cavell's Cloud Comms Summit London 2022 HENDERSON, Nev., Jan. 31, 2022 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the award-winning KAZOO platform, is excited to announce it will be a Gold Sponsor of Cavell's Cloud Comms Summit London 2022. The summit, which is the biggest Service Provider event in Europe, will be held on March 9th and will feature educational main stage keynotes, breakout sessions, and panel discussions, as well as multiple opportunities for attendees to network. 2600Hz will take the main stage to discuss how crucial CPaaS (Communications Platform as a Service) is for service provider success around the globe. The keynote will focus upon improving customer experience, call center agent experience, and employee experience by leveraging the power of CPaaS, ensuring Service Providers are offering their customers the best communication experience possible for business success in the coming years. "2600Hz is thrilled to again sponsor this industry-leading event, and we look forward to connecting with Service Providers and members of the cloud communications industry from across Europe," said Alisa Bartash, Head of Marketing for 2600Hz. "Cavell always hosts exceptional summits, which we're happy to support and we look forward to sharing key insights with attendees that enable them to stay ahead in the cloud communications market." "We are excited to have 2600Hz as Gold Sponsors of the Cloud Comms Summit London 2022," said Matthew Townend, Executive Director at Cavell. "Cavell have always been impressed by the innovation that 2600Hz have brought to the market and have appreciated their long-term support. We are pleased to bring the audience back together and we are certain the industry is eager to learn more about the latest market developments, hear about 2600Hz's innovation, and be able to meet and network." About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Alisa Bartash Head of Marketing alisa@2600hz.com SOURCE 2600hz, Inc.

2022 Q1 Newsletter From March 30, 2022 It’s hard to believe that we’re almost at the end of the first quarter of 2022 — time flies! Spring has sprung, and we hope you’re having a great start to the new year. As always, 2600Hz has been hard at work which means we have lots of exciting updates for you. Highlights From Q1 In January, we relaunched our monthly podcast series with an exciting new episode, "How to Scale Your Cloud Communications Business with Mike Tessler." In the Cloud w/2600Hz features interviews with industry experts, inside looks at what's happening at 2600Hz, and fun "did you know?" chats about what's going on in the world of cloud communications. We release new episodes on the second Wednesday of every month and you can listen to them on your favorite podcast platforms including Apple Podcasts, Google Podcasts, Spotify, Overcast, and more. Make sure you check it out and subscribe! In February we announced that KAZOOcon is back! Join us on Tuesday, May 24th at 9am PT for a cutting-edge virtual event that offers an interactive experience for all attendees and includes opportunities to engage with the 2600Hz team, KAZOOcon sponsors, and fellow attendees through an unparalleled networking session, live Q&A, and more. This year’s agenda features exciting updates from the 2600Hz team, insight from industry insiders, and much more. You can still secure a discounted ticket through April 30th! Don’t delay—register today using promo code "SAVE50" for 50% off your ticket. We closed out the first quarter of 2022 with a very exciting product launch! We released comm.land, 2600Hz's next generation front end user portal, on March 9th. Powered by KAZOO, 2600Hz’s hybrid UCaaS and CPaaS platform, comm.land gives users all of their personalized communications systems in one place. A true business solution, comm.land is launching alongside our completely revamped webphone that provides an exceptional end-user experience. 2600Hz customers can get comm.land today by signing up for it here. Want comm.land but not a 2600Hz customer yet? Email sales@2600hz.com to find out how you can get set up. Marketing Updates It wouldn’t be a 2600Hz newsletter without some media and press updates. Here are a few highlights from Q1: Industry analyst and TalkingPointz blogger Dave Michels mentioned 2600Hz in his My 2021 article. We were named a Top 10 Cloud Phone System for the Enterprise by EM360. TMCnet named KAZOO 2022 Internet Telephony Product of the Year. Our Co-CEO and Co-Founder Patrick Sullivan was invited to chat with Evan Kirstel, a B2B tech influencer, live on LinkedIn about comm.land. UC Today featured 2600Hz in the articles Is Asynchronous Working the Answer to Employee Burnout? and Recognising the Importance of Employee Experience. We published a few new blogs, including Improve Engagement With These Helpful Asynchronous Collaboration Best Practices and UC Success: Scale or Niche. We had three exciting guests on the podcast this quarter! New episodes include How to Scale Your Cloud Communications Business with Mike Tessler, How To Become A Trusted Advisor With Evan Kirstel, and How to Build a Successful Cloud Comms Business with Alan Rihm. A Few Friendly Reminders 2600Hz Community Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and have been updating our Support page that features downloadable resources (including white-label docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here. In the Cloud w/2600Hz Podcast Check out our newest episodes here! Don’t forget to bookmark our podcast page since we’ll be adding to it and are making some exciting changes to the podcast in 2022. And, be sure to like and share your favorite episodes and leave a review wherever you’re listening! If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com! Partner Spotlight Xarios Technologies 2600Hz started our partnership with Xarios in early 2020, and the relationship has continued to develop over the past two years. Xarios's Dimensions platform compliments KAZOO with an added layer of reporting functionality. By leveraging Dimensions alongside KAZOO, our partners can: Choose for list of completely customizable reports, including Calls by DID, Calls by Ring Group, and Calls by Queue Use Quick Filters to focus their reports based on any metric View a call's entire lifecycle Playback, download, and control access to call recordings And much more! For more information, visit Xarios's website and be sure you're subscribed to our podcast In the Cloud w/2600Hz, because our host sits down with the Xarios team for April's episode. That’s our update for now! We will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter,Facebook, and LinkedIn.

2600Hz and TeamMate Technology Announce Partnership to Offer Microsoft Teams Integration HENDERSON, Nev., Aug. 31, 2021 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the world-renowned KAZOO platform, and TeamMate Technology, a leading Microsoft Teams integration provider, have created a strategic partnership to provide 2600Hz customers with a Microsoft Teams direct routing integration. Microsoft Teams direct routing offers a SIP trunk integration from Teams to KAZOO for making outbound and receiving inbound calls from within the Teams application. "We understand that Teams is becoming the preferred workspace for many businesses. Our partnership with TeamMate gives our partners the ability to offer a much-requested integration, while also keeping their callflows, apps, and other essential tools available within KAZOO," said 2600Hz Co-CEO Patrick Sullivan. "2600Hz has the most popular open-source, multi-tenant cloud PBX technology. KAZOO service providers, like service providers on all PBX platforms, are asking how they can easily integrate with Microsoft Teams," said Micah Singer, Managing Director of TeamMate Technology. "With the TeamMate Connector, any KAZOO service provider now has an automated tool to add the Microsoft Teams dial-pad as another phone option complete with multi-level support, branding, and a Teams Application." With this integration, 2600Hz has paired the convenience of the Microsoft Teams app with the resiliency and reliability of the KAZOO platform. For additional information, including when the integration will be available for beta testing and production, click here. About 2600Hz: 2600Hz's cloud communications platform, KAZOO, modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs which provide access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. About TeamMate Technology: TeamMate Technology builds and operates cloud software that integrates communication services – PBX, SIP Trunks, and business SMS – into Microsoft Teams. TeamMate Technology works with partners including Hosted PBX service providers, PBX manufacturers, MSPs, and technology distributors who need to integrate with Microsoft Teams. For more information, please visit https://www.teammatetechnology.com. 2600Hz Contact: Alisa Bartash Head of Marketing alisa@2600hz.com TeamMate Contact: Micah Singer Managing Director micah@teammatetechnology.com SOURCE 2600hz, Inc.

2600Hz Announces Gold Sponsorship of Cavell Group's Cloud Comms Summit US 2021 HENDERSON, Nev., Aug. 18, 2021 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the world-renowned KAZOO platform, is excited to announce it will be a Gold Sponsor of Cavell's Cloud Comms Summit US 2021 event. The summit will be held in Phoenix, AZ on September 21st and 22nd and will feature educational main stage keynotes, breakout sessions, and panel discussions, as well as multiple opportunities for attendees to network. On September 21st, 2600Hz Vice President of Global Sales Demetrio Rico will take the main stage to present "The Rebirth of CPaaS"—a keynote on how CPaaS is reemerging at the fore of the cloud communications market and how service providers can leverage the power of UCaaS/CCaaS + CPaaS to position themselves where the market is heading. "We are thrilled to be part of this industry-leading event as a Gold Sponsor and look forward to connecting with Service Providers across the U.S.," said 2600Hz COO and Co-Founder, Patrick Sullivan. "Cavell's events are always exceptional, and we are excited to support this important summit, while also sharing key insights with attendees that will enable them to strategically create growth opportunities." "We are pleased to welcome 2600Hz as Gold Sponsors of the Cloud Comms Summit US 2021," said Matthew Townend, Executive Director at Cavell. "2600Hz have been long-time supporters of this event and we are very excited to bring them and the industry back together in-person after 18 months of massive change. It has never been more important than now to meet and discuss challenges and opportunities in our space. This event will enable the industry to explore and redefine their strategy at a crucial time in cloud communications." About 2600Hz: 2600Hz's cloud communications platform KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Alisa Bartash Head of Marketing alisa@2600hz.com SOURCE 2600hz, Inc. Related Links www.2600hz.com

2600Hz Expands Global Sales Team with Hire of Demetrio Rico as Global VP of Sales.pdf 2600Hz Expands Global Sales Team with Hire of Demetrio Rico as Global VP of Sales NEWS PROVIDED BY 2600Hz, Inc. Jul 1, 2021, 15:01 ET HENDERSON, Nev., July 1, 2021 /PRNewswire/ -- 2600Hz, a leading provider of unified business communications and the world-renowned KAZOO platform, is excited to announce that Demetrio Rico has joined the company as Global Vice President of Sales. In this role, Rico will lead 2600Hz's global sales team and accelerate global growth for the company. Rico has led several successful global sales teams and has contributed to the rapid growth of telcos for more than 20 years. Most recently, Rico served as Global Director, Service Provider Development for Five9 where he helped Service Providers launch Cloud Contact Center. Prior to Five9, Rico was the Director of Customer Experience for Cisco and Global Vice President of Professional Services for Broadsoft where he ran a 200-person team. "2600Hz is excited to welcome Demetrio Rico as Global Vice President of Sales," said Patrick Sullivan, COO and Co-Founder of 2600Hz. "Demetrio's extensive knowledge of the telecom industry and service provider market, as well as his proven track record of rapid revenue growth, are outstanding. He is a huge asset to our growing team, and it is an honor to have Demetrio leading our global sales strategy." "I am truly honored to be joining 2600Hz and look forward to building upon the company's successes," said Rico. "2600Hz has been growing rapidly, and I am excited to focus on expanding the company's presence globally. With a revolutionary solution like KAZOO, 2600Hz is uniquely positioned to help service providers around the world thrive." About 2600Hz: 2600Hz's cloud communications platform called KAZOO modernizes how businesses provide communications services to their customers. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, and CCaaS solutions. For developers building their own telephony apps, 2600Hz offers 300+ APIs and provides access to the building blocks of the platform. For more information, visit http://www.2600Hz.com. 2600Hz is a privately owned company with a distributed team worldwide. 2600Hz Contact: Alisa Bartash Head of Marketing alisa@2600hz.com SOURCE 2600Hz Related Links https://www.2600hz.com

Q3 2020 Quarterly Newsletter From September 30, 2020 Fall is here and we only have one more quarter of 2020 to go. The 2600Hz team took no breaks this summer, which means we have a ton of exciting updates for you. One of the many things we did in Q3 was create a Product Survey Forum in our Community. Since nobody knows this industry better than you, we would love your input in guiding our roadmap, testing out our prototypes, and providing valuable feedback. You don’t have to be a current customer to participate in the surveys, so check them out and make sure to join the Community and follow the topic so you’ll be notified when new surveys are available. Key Highlights From Q3 Back in July, 2600Hz was named 2020’s Best Wholesale Cloud Communications Provider of the Year by a panelist of industry-leading analysts as part of the annual UC Awards! We are thrilled to be recognized for our innovation and growth, and are grateful for all of our partners. We couldn’t have done it without all of you! Learn more about the UC Awards and see a list of all the winners here. In August we announced a new and exciting partnership with OneBill, a leading billing and revenue management platform provider. Through this partnership, we’re bringing our customers a streamlined integration between KAZOO and OneBill’s platform. This integration enables our customers to streamline and automate order provisioning, billing, invoicing, and taxation to save time, reduce manual errors, and ultimately enhance their customer’s experience. Read more about it here. September was a busy month for us also, as we sponsored and attended the annual Cloud Comms Summit. We are always proud to be a partner of the Cloud Communications Alliance, and never cease to enjoy attending their events. The CCA, along with The Cavell Group, did a fabulous job putting on the multi-day virtual event where we gained a ton of valuable insights about the state of the market (which we summarized for you here). Not only that, but our very own Alisa Bartash had the opportunity to represent 2600Hz in the event’s Shark Tank competition — and won! Other New Product Releases & Updates CSV Onboarding App — Fast SmartPBX onboarding is now possible on all of our platforms with the CSV Onboarding app. It enables you to perform bulk uploads to create new users and associate SIP devices in one job, replacing the process of entering this data manually. Simply upload your csv file, confirm the record mapping is correct and voila! The users will be added to SmartPBX. To make it even easier, there is a .csv template you can download here in the community, and you can learn how to use the app with our video, user guide and FAQs here Dynamic Caller ID App — Also now available on all platforms, the Dynamic Caller ID app helps you and your customers ensure your outbound business calls are answered and reduce the likelihood of your calls being screened with Dynamic Caller ID. This application allows you to set unique rules that modify the caller ID display based on the outgoing phone in just three easy steps. You can set rules that match a feature code, area code(s), or a Regular Expression. Once set, each outgoing call that matches the pattern can display a modified phone number on the caller ID screen. Check out our video, user guide and FAQ here. 988 National Suicide Prevention Lifeline — The FCC has designated 988 as the new nationwide 3-digit phone number for Americans in crisis to connect with suicide prevention and mental health crisis counselors. All phone service providers are now mandated to direct 988 calls to the existing National Suicide Prevention Lifeline by July 16, 2022. 2600Hz has already implemented 988, so for customers using 2600Hz minutes, 988 will automatically route to the hotline. BYOC customers will need to implement it, and you can learn how to do so here. In Case You Missed It It wouldn’t be a 2600Hz newsletter without some media and press updates. Here’s some news and a few marketing highlights from Q2: Our COO & Co-Founder Patrick Sullivan was interviewed by Telecom Reseller’s Doug Green for this CCA podcast, where they discussed the benefits of adding a second UC platform. Listen to it here. UC Today wrote two new articles featuring 2600Hz, WFH Requires Mobile Stability Powered by Cloud and The Benefits of Enterprise Communications White-Labeling. The Xarios team joined us on the Free UC w/ 2600Hz podcast to talk about how call center analytics can transform your business. We also had an in-depth discussion about how coronavirus has changed telecom over the past six months and areas that need to be addressed moving forward. We wrote about the key industry insights from the Cloud Comms Summit and share how you can stand out and capture market. A Few Friendly Reminders 2600Hz Community — Join in on timely discussions with your peers, get support for all things KAZOO, and find the latest 2600Hz resources. You don’t have to be a 2600Hz customer to be a member, but our customers do get access to additional resources and documentation. We’re constantly adding to the Community, and recently launched a Support page that features downloadable resources (including white-labelable docs!) and a series of videos explaining how to get started with KAZOO. To visit the community, click here. Free UC w/ 2600Hz Podcast — Our podcast is still going strong and we’ve added a few episodes this quarter that you definitely don’t want to miss! To make listening even easier for you, we created a new podcast page that gives you access to all 21 episodes in one place. Check it out here, and don’t forget to bookmark the page since we’ll be adding to it! If there are any specific topics you would like us to cover or guests you would like us to talk to, let us know at marketing@2600hz.com!That’s our update for now! We’ve been working hard and will have a lot more exciting news and updates for you soon, so keep an eye on your inbox and don’t forget to follow us on Twitter, Facebook, and LinkedIn.