Jack Noe Posted November 13, 2018 Report Posted November 13, 2018 Hi all. We are having issues with smartphone apps. They register, but not always, and also not consistent (We mainly use Zoiper and GS wave, but we arent sure we have the proper settings). If anyone has a good phone app recommendation that works well with Kazoo, and can share the proper settings, we would greatly appreciate it.
tkiziah Posted November 13, 2018 Report Posted November 13, 2018 (edited) If 5060 is directly exposed to the clients I would start with disabling STUN. This is slightly out of date, but I tested and verified working: https://docs.2600hz.com/user_guides/doc/manual_phone_config/zoiper/ Edited November 13, 2018 by tkiziah (see edit history)
Logicwrath Posted November 13, 2018 Report Posted November 13, 2018 The pictures are not loading anymore but review this: https://forums.2600hz.com/forums/themes/cms/pages/academy/cheat-sheets/devices/setting-up-bria-mobile-softphone
Andres Gomez Posted November 13, 2018 Report Posted November 13, 2018 We had been fighting with that exact issue recently, and discover it was a codec miss match issue. Make sure the codecs in the app and kazoo match.
Toobylec Posted November 14, 2018 Report Posted November 14, 2018 Try this - platan video softphone from Google Play. Greetings Mariusz M.
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