JimmyLim Posted September 4, 2019 Report Share Posted September 4, 2019 Hi, Apologies, if my historical context is inaccurate - Our experience is seeing that ACDC is the precursor to Cubicle, and it is not backward compatible. I would like to know whether a solution developed against Cubicle will work with ACDC. If not, what would be the proposed resolution? Let me know, thx Jimmy Quote Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted September 4, 2019 Administrators Report Share Posted September 4, 2019 ACDC is an old, unsupported call center module that doesn't work across federated zones and now actually has less features than Qubicle. Qubicle is one of the few paid products 2600Hz has to try and support/fund the overall project. Some folks are still attempting to maintain ACDC though so I believe it does work. The two are not intended to be compatible with each other and formal inclusion of ACDC at all is going to be dropped in 5.x. We would recommend integrating with Qubicle and it's event/feature set. Quote Link to comment Share on other sites More sharing options...
JimmyLim Posted September 4, 2019 Author Report Share Posted September 4, 2019 Got it. Thanks for letting me know. Quote Link to comment Share on other sites More sharing options...
Mehrdad Posted September 5, 2019 Report Share Posted September 5, 2019 We've been using ACDC with CallCenter over 4.2 monster-ui and 4.3 kazoo. Quote Link to comment Share on other sites More sharing options...
JimmyLim Posted September 5, 2019 Author Report Share Posted September 5, 2019 Thanks Mehrdad. Good to know it is being used against those versions. Quote Link to comment Share on other sites More sharing options...
tomas_ Posted September 9, 2019 Report Share Posted September 9, 2019 On 9/5/2019 at 7:07 AM, Mehrdad said: We've been using ACDC with CallCenter over 4.2 monster-ui and 4.3 kazoo. Why aren't you using MonsterUI 4.3? Quote Link to comment Share on other sites More sharing options...
Mehrdad Posted September 11, 2019 Report Share Posted September 11, 2019 (edited) On 9/9/2019 at 1:36 PM, tomas_ said: Why aren't you using MonsterUI 4.3? Because this version has been recommended. See this link buddy. Edited September 11, 2019 by Mehrdad (see edit history) Quote Link to comment Share on other sites More sharing options...
Joseph Watson Posted January 2, 2020 Report Share Posted January 2, 2020 On 9/4/2019 at 12:04 PM, Darren Schreiber said: ACDC is an old, unsupported call center module that doesn't work across federated zones and now actually has less features than Qubicle. Qubicle is one of the few paid products 2600Hz has to try and support/fund the overall project. Some folks are still attempting to maintain ACDC though so I believe it does work. The two are not intended to be compatible with each other and formal inclusion of ACDC at all is going to be dropped in 5.x. We would recommend integrating with Qubicle and it's event/feature set. Are you offering Qubicle yet to open source users. If so I would like to understand the pricing. Quote Link to comment Share on other sites More sharing options...
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