JimmyLim Posted September 4, 2019 Report Posted September 4, 2019 Hi, Apologies, if my historical context is inaccurate - Our experience is seeing that ACDC is the precursor to Cubicle, and it is not backward compatible. I would like to know whether a solution developed against Cubicle will work with ACDC. If not, what would be the proposed resolution? Let me know, thx Jimmy Quote
Administrators Darren Schreiber Posted September 4, 2019 Administrators Report Posted September 4, 2019 ACDC is an old, unsupported call center module that doesn't work across federated zones and now actually has less features than Qubicle. Qubicle is one of the few paid products 2600Hz has to try and support/fund the overall project. Some folks are still attempting to maintain ACDC though so I believe it does work. The two are not intended to be compatible with each other and formal inclusion of ACDC at all is going to be dropped in 5.x. We would recommend integrating with Qubicle and it's event/feature set. Quote
JimmyLim Posted September 4, 2019 Author Report Posted September 4, 2019 Got it. Thanks for letting me know. Quote
Mehrdad Posted September 5, 2019 Report Posted September 5, 2019 We've been using ACDC with CallCenter over 4.2 monster-ui and 4.3 kazoo. Quote
JimmyLim Posted September 5, 2019 Author Report Posted September 5, 2019 Thanks Mehrdad. Good to know it is being used against those versions. Quote
tomas_ Posted September 9, 2019 Report Posted September 9, 2019 On 9/5/2019 at 7:07 AM, Mehrdad said: We've been using ACDC with CallCenter over 4.2 monster-ui and 4.3 kazoo. Why aren't you using MonsterUI 4.3? Quote
Mehrdad Posted September 11, 2019 Report Posted September 11, 2019 (edited) On 9/9/2019 at 1:36 PM, tomas_ said: Why aren't you using MonsterUI 4.3? Because this version has been recommended. See this link buddy. Edited September 11, 2019 by Mehrdad (see edit history) Quote
Joseph Watson Posted January 2, 2020 Report Posted January 2, 2020 On 9/4/2019 at 12:04 PM, Darren Schreiber said: ACDC is an old, unsupported call center module that doesn't work across federated zones and now actually has less features than Qubicle. Qubicle is one of the few paid products 2600Hz has to try and support/fund the overall project. Some folks are still attempting to maintain ACDC though so I believe it does work. The two are not intended to be compatible with each other and formal inclusion of ACDC at all is going to be dropped in 5.x. We would recommend integrating with Qubicle and it's event/feature set. Are you offering Qubicle yet to open source users. If so I would like to understand the pricing. Quote
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