Login Posted April 27, 2020 Report Posted April 27, 2020 To park a call, the feature code says to hit *3 (followed by a number like 101 to park it at). When we try to park, nothing happens. Does it need to be enabled somewhere?
Administrators Darren Schreiber Posted April 27, 2020 Administrators Report Posted April 27, 2020 Well, specifically you push the transfer key on whatever phone you're using - you'll get a dialtone. Then dial *3101, then transfer again. Then the call is parked in that slot.
esoare Posted April 27, 2020 Report Posted April 27, 2020 14 minutes ago, Login said: To park a call, the feature code says to hit *3 (followed by a number like 101 to park it at). When we try to park, nothing happens. Does it need to be enabled somewhere? Is this a new account? Advanced Call Flows - Feature Codes - > Enable the Call Park functions you need. esoare p.s. Not sure if that can be done in SmartPBX, but if you do use SmartPBX, only make the change for Feature Codes in Advanced Call Flows, then all other work in SmartPBX p.p.s.
esoare Posted April 27, 2020 Report Posted April 27, 2020 6 minutes ago, Login said: Solved! Thanks! Was it a new account? @Login
Recommended Posts