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Parking Calls - feature code not working?


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14 minutes ago, Login said:

To park a call, the feature code says to hit *3 (followed by a number like 101 to park it at).  When we try to park, nothing happens.  Does it need to be enabled somewhere?

Is this a new account? 

Advanced Call Flows - Feature Codes - > Enable the Call Park functions you need. 


p.s. Not sure if that can be done in SmartPBX, but if you do use SmartPBX, only make the change for Feature Codes in Advanced Call Flows, then all other work in SmartPBX




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