Logicwrath Posted March 19, 2016 Report Posted March 19, 2016 Hello, It would be nice if each fax box had a setting that would allow us to limit the amount of channels that the Fax Box can use for sending faxes. That way if a client has trunk limits setup and they queue up a bunch of faxes they do not run the risk of saturating their limits. We work with sales and financing businesses that need to fax 10-30 pages at a time to 1-5 recipients for each deal etc.. I suspect it would be possible that 2 or 3 people to fax 30 pages to 3-5 recipients at the same time. If Fax Box ends up using all available channels then I suspect inbound or outbound calls could fail or get busy signal. At this time because I suspect that Fax Box has the potential to saturate the trunks and because I do not want to create 2 accounts for 1 client (with different limits) it is affecting the way I am structuring our pricing model. Does it sound difficult to add some limits on the individual fax boxes?
Karl Stallknecht Posted March 19, 2016 Report Posted March 19, 2016 I agree that this could be very useful for larger companies, but I must imagine that it's fairly difficult for 2600hz to implement :-/
2600Hz Employees lazedo Posted March 20, 2016 2600Hz Employees Report Posted March 20, 2016 Please file a ticket for this in JIRA and/or tickets.2600hz.com
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