Anthony Goss Posted June 4, 2015 Report Posted June 4, 2015 My branding on kazoo works perfectly, but I can not seem to get it to work with the new UI.With GoDaddy, I created subdomain of ui, forwarded to https://cleartrunk.ui.zswitch.netIn the branding app I have:Domain name: cleartrunk.comRealm Suffix: *.sip.cleartrunk.comWhat is the URL I should be forwarding to?
Karl Stallknecht Posted June 4, 2015 Report Posted June 4, 2015 Hi Anthony,The correct method uses CNAMES. Set your "domain name" in the branding all to whatever you want to use (full URL...for example: portal.mycompany.com) and then go into GoDaddy and setup a CNAME in the DNS editor for mycompany.com. The suffix should be portal and the location it points to should be ui.zswitch.net (at least in this example with these specifics)
Karl Stallknecht Posted June 4, 2015 Report Posted June 4, 2015 Yep, that's correct. You need to remove the *. though at the beginning of the realm suffix. It should just have sip.cleartrunk.com
Anthony Goss Posted June 4, 2015 Author Report Posted June 4, 2015 Thanks Karl! It is all saved and buttoned up. I will wait on the DNS gods now. Hopefully it will start working in a few hours.
Karl Stallknecht Posted June 4, 2015 Report Posted June 4, 2015 No problem! :-) If you want slightly faster propagation time, change the TTL to 30 minutes (the lowest GoDaddy allows you to go)
Anthony Goss Posted June 4, 2015 Author Report Posted June 4, 2015 it works now! I just need to recreate my logo for the background. Awesome.
Clint Berry Posted June 23, 2015 Report Posted June 23, 2015 What dns entries do I need to use to get the Realm Suffix to work right? I have the CNAME to monster UI working, but I don't know what entries to use for the domain suffix. Certainly you need to point your sip.cleartrunk.com to somewhere?
Clint Berry Posted June 23, 2015 Report Posted June 23, 2015 I am an idiot. It doesn't use the realm for its registration address. My bad.
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