Tuly Posted August 22, 2017 Report Posted August 22, 2017 Something confuses us every time when we need to forward to a cell phone, and decide if we should keep The Originators caller ID or to see the office caller ID, in Smart PBX it says "Keep your Caller-ID" users never know what that means, in advanced callflows it says "Keep Caller ID" (Also a bit confusing) Can we change the description to something like "show Originators caller ID" or "Keep original caller ID" ? Thanks!
Logicwrath Posted August 22, 2017 Report Posted August 22, 2017 I agree. Every time I look at this I have to stop and think and try to remember what it means. It is too vague.
2600Hz Employees JR^ Posted August 22, 2017 2600Hz Employees Report Posted August 22, 2017 I submitted a fix to 4.0 4.1 and master in SmartPBX and Advanced Callflows to standardize the label to show "Keep Original Caller-ID". You'll be able to see the change the next time we update our hosted environments. Thank you for the feedback!
Tuly Posted August 22, 2017 Author Report Posted August 22, 2017 JR While your there maybe it's also worth changing Smart PBX has "Leave voicemails on forwarded numbers" and advanced callflows has "Require Key Press" (i believe it makes more sense Require Key Press) Thank you!!
esoare Posted August 24, 2017 Report Posted August 24, 2017 On 8/22/2017 at 0:25 PM, Tuly said: JR While your there maybe it's also worth changing Smart PBX has "Leave voicemails on forwarded numbers" and advanced callflows has "Require Key Press" (i believe it makes more sense Require Key Press) Thank you!! Agreed!
2600Hz Employees JR^ Posted August 24, 2017 2600Hz Employees Report Posted August 24, 2017 Just to clarify, you want the "Require Key Press" label shown in Adv. Callflows > Device (only some types) to say "Leave voicemails on forwarded numbers" or you want the SmartPBX label to be changed to "Require Key Press"?
Tuly Posted August 25, 2017 Author Report Posted August 25, 2017 To make it clear smart PBX should have the same description as in Callflows > users > call forwarding. "Require Key Press"
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