Logicwrath Posted January 19, 2018 Report Share Posted January 19, 2018 Today 1/19/18 I am noticing call audio issues on both EAST and CENTRAL proxies. I thought maybe it was my Internet connection but I am not able to identify any packet loss or latency issues and my queues are not full or near capacity. If I call a call flow that plays audio I am not hearing any major issues. I usually test for packet loss and audio issues like this by playing a sine wave tone and listen for breaks in the audio. It appears that the audio coming from the call flow is fine. I also noticed that over the last 2 days I have had 2 calls where the callee was unable to hear my audio. One way audio is typically a NAT issue or networking problem. However, I don't think this is the case here. I originally thought maybe it was an issue my PC or headset since I am using Bria but now that we are having consistent audio issues on the PSTN I wanted to post it in case it is related. I am wondering if we are having issues with a termination provider being used on the hosted platform. It appears that inbound calls are working fine. I suspect this is a termination issue. Quote Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted January 19, 2018 Report Share Posted January 19, 2018 We're having problems as well, I'm about to submit a ticket. Quote Link to comment Share on other sites More sharing options...
Logicwrath Posted January 19, 2018 Author Report Share Posted January 19, 2018 It appears to be limited to termination only. Quote Link to comment Share on other sites More sharing options...
Logicwrath Posted January 19, 2018 Author Report Share Posted January 19, 2018 This appears to be resolved. Quote Link to comment Share on other sites More sharing options...
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