Music On Hold While Ringing

[Jack Noe]

Hi all.

I have a customer who has a music on hold file playing while the phones are ringing,

The problem is, that there is a ring group, with a few steps, as seen in the attached image.

After every step the greeting starts again, is there any way to have the greeting continue, after the first 26 seconds instead of restarting?

 

 

 

 

 

 

Edited April 15, 2018 by Jack Noe (see edit history)

[Darren Schreiber]

The file will restart each time hold or ringing starts again / is invoked. We are debating an add-on which will randomly select a new spot to start from each time, but it is unlikely to ever be continuous without an external streaming service feeding it that is keeping track of the audio track.

 

[fmateo05]

Hi, i have shared an implementation that solves this kind of issue. 

Hope that helps