dtassone Posted June 13, 2018 Report Posted June 13, 2018 Is there a way to set the maximum duration of a Voice Message in the hosted platform? Ideally I'd like to set it to 3 minutes for example.
tomas_ Posted June 14, 2018 Report Posted June 14, 2018 I would like to set a minimum duration also, like 3-5 seconds or so. (I think FusionPBX has this option).
Administrators mc_ Posted June 14, 2018 Administrators Report Posted June 14, 2018 If on your own system, you can configure the minimum and maximum recording time in system_config, see https://docs.2600hz.com/dev/core/kazoo_voicemail/doc/README/#system-config-settings I'm not sure what the hosted system's setting is; you could file a support ticket to find out.
tomas_ Posted June 14, 2018 Report Posted June 14, 2018 Just tested the minimum recording time. It doesn't work as I expected. The caller (who is recording the voicemail message) doesn't get any information that the message was too short and not saved. Freeswitch says "Saved" anyway, but the log says "attachment length is 1820 and must be larger than 3000 to be stored". In FusionPBX the caller was informed, like "The message recorded was too short, try again" or similar... To get advantage of this option, there must be some "feedback" to Freeswitch that the message wasn't saved.
Administrators mc_ Posted June 14, 2018 Administrators Report Posted June 14, 2018 OK, mind filing a feature request in JIRA?
tomas_ Posted June 14, 2018 Report Posted June 14, 2018 Sure, will try. Not very used with that but...
tomas_ Posted June 14, 2018 Report Posted June 14, 2018 Hope it is correct; https://2600hz.atlassian.net/browse/KAZOO-5915
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