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Karl Stallknecht

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Posts posted by Karl Stallknecht

  1. On the Polycom VVX series phones, BLF keys for parking spots will still cause the phone to display "incoming call" on the screen if a call is in any of the parking spots. This is confusing to end users. This behavior was previously present on Polycom SoundPoint IP series phones as well, but was resolved about a month ago when you released a new update.
  2. If I intentionally send a fax email to one of my faxboxes from an unauthorized Gmail account, no bounce message or response is ever sent back to the Gmail account. On Hotmail and Yahoo though it returns a bounce error. Not sure if this has to do with some sort of email authentication checking on Google's part or what.

    Also though, the bounce messages that are returned are very vague and don't explicitly state "this user/email is not authorized to send faxes" - is this vagueness intentional or not?
  3. Would this be all or nothing though account wide? I was picturing a system where we could create a template such as one for a specific model that we could then apply to the devices we wanted. Here's a use case:

    Customer A has 10 phones in their sales department and 10 phones in their finance department. The finance department all needs the same 4 BLF keys and the sales department all needs the same 6 BLF keys, but the two departments should have a different set of BLF keys and not overlap. With what I am describing, using advanced provisioner we could use a dropdown for example to select that it was a "finance" phone so that it would automatically fill out all of the BLF keys for finance's BLF keys. The idea I had was creating custom provisioning templates in an account.
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