Karl Stallknecht
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Resource Library: Monster UI Apps for KAZOO
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Posts posted by Karl Stallknecht
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Oh, sorry, I didn't read your response correctly. That *looks* correct but 2600hz would need to respond since I don't know what that specific error code means on their end.,
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The change most likely has not propagated to your email provider yet.
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Yep! The two won't interfere with each other since they are two completely different records, they just happen to have the same prefix.
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DNS records are all independent of each other so you can have multiple of the same name with different types without causing conflicts or duplicates.
As a result, what you need to do is setup a wildcard MX record which is just "*.sip.cleartrunk.com" and then set a priority of 1 with an address of fax.zswitch.net - off the top of my head I can't remember the exact syntax for GoDaddy for the first part, and I don't even know 100% that GoDaddy supports wildcards so don't quote me on that :-)
This record won't affect the CNAME that you setup since it's totally separate. -
So default Freeswitch does not have outbound call recording?
Also, are you saying that we could get around this by doing a blind transfer of an outbound call to an extension that ultimately points back to the user who initiates the blind transfer? This method would work as a way to start/stop it, but it wouldn't work for just 100% automatic outbound recording. -
Hi Aaron,
This makes a lot of tasks very tedious still though, such as adding BLF keys. If we have a customer with 30 of the exact same phones who wants 6 parking spots, that's 120 manual additions versus adding in 6 times at the account level.
I understand the issue with different phones, but what about if the customer has all of the same phones? Allowing mass configuration on the account level would make things a million times easier. -
Great to hear!
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No problem! :-) If you want slightly faster propagation time, change the TTL to 30 minutes (the lowest GoDaddy allows you to go)
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Yep, that's correct. You need to remove the *. though at the beginning of the realm suffix. It should just have sip.cleartrunk.com
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Hi Marie,
If you open up advanced call flows you can set the number of retries. -
Hi Anthony,
The correct method uses CNAMES. Set your "domain name" in the branding all to whatever you want to use (full URL...for example: portal.mycompany.com) and then go into GoDaddy and setup a CNAME in the DNS editor for mycompany.com. The suffix should be portal and the location it points to should be ui.zswitch.net (at least in this example with these specifics) -
Oh wow, FlowRoute is cheap for toll free. How is their call quality?
But yeah, the charge of $200/month for BYOC is...interesting. I just found out about that last week. I'll leave it at that :-) -
I saw one a while ago that of course now I can't remember the name of...I'll post here if I find it again.
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FYI Rick what we were doing until the reseller accounting app was available was going back and looking at how much credit the client had used each month, calculating (used dollar amount divided by 2600hz toll free rate) and then resetting their account to a set number every month. This worked, but the issue was that we weren't REALLY sure that we were billing for toll free, since that opened the account up to let international charges take place. We weren't risking going into the negative that way, but we were potentially under billing our clients if they had international calls.
That being said, when we started doing this years ago, the restriction to stop international calls didn't work and we were told the only real way to prevent them was by unchecking the box that allows clients to incur any charge-related calls.
An API like you mentioned would be fantastic though. It's annoying to do all of this manual billing every month. -
Richard,
We use webhooks as a temporary workaround until websockets are released. Here is some data we would like webhooks to pass that it currently does not:
- account_id (currently we just add this as custom data since it's static, but it would be nice not to have to worry about adding it in each time) / also, realm would suffice too if you'd rather do this instead of account_id...either or works for us
- call duration passed on channel_destroy events (we can calculate this on our end, but it's significantly increasing server load when we test it with a high volume of calls so we would really prefer if the data is just passed directly)
- device_id passed on all applicable devices (currently we have to use owner_id)
I would also like to see https support and some form of authentication support. -
All fixed JR, thanks!!!
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Have you gotten it to work with 2600hz specifically, Raj?
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My computer is probably trying to tell me to take a vacation :-)
I'll have to look into the NTP clock source option, although I don't think that's the case since it doesn't change when I go between ISPs or locations. -
That's so strange. I've tried both of my Macs (which are showing the correct time) as well as a Windows PC. I can't seem to get anything to show up other than Havana.
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It did indeed return Havana. I cannot find anywhere though in Chrome that defines timezones.
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If I can manage to get into the branding app, I will. I went in about 15 minutes ago and saved a custom message but now the app has disappeared again and I have no way to access it...
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JR: I can now save a custom welcome message but it does not appear on the login page, just FYI.
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JR: I can now save a custom welcome message but it does not appear on the login page, just FYI.
Can someone explain how Park Orbits work on 2600hz?
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