2600Hz Employees Katie Orton Posted May 5, 2015 2600Hz Employees Report Share Posted May 5, 2015 Exciting news here at 2600Hz! We have officially released our Reseller Accounting tool into Monster production. It is available in the Monster App Store, and documentation for it can be found here. Thanks! Katie and the 2600Hz Team Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted May 5, 2015 Report Share Posted May 5, 2015 Hi Katie,I'm not seeing the two options of include actual reseller cost and include customer prices. (they're on the screenshot in your documentation, but not on my screen when I go into the app) Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted May 5, 2015 Report Share Posted May 5, 2015 Also, not sure why, but it appears to be calculating the math thinking that we are being billed for landline devices, which we are not. As a result the "total cost" is incorrect and is way higher than we're actually billed. Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted May 5, 2015 Administrators Report Share Posted May 5, 2015 Hi there, A few comments here:1) The overall pricing summaries are not yet accurate (as you've noticed). Please ignore them. I will remove them today so they don't confuse you. There is actual supposed to be a "what you bill your clients" and "what we bill you" but it's proving challenging because some customers have varying price plans.2) The summaries on the individual accounts are only for RIGHT NOW, when you run the report, but the CDRs are for the month you requested. I realize this is confusing, but the issue is we don't track the summaries month-over-month. We're working on that. We still feel it's useful to know the summaries. I've tried to loudly make that obvious on the report but might just remove it if it causes confusion.3) The CDRs are not sorted. We're working on a solution for that.The point of releasing the tool in this state was because it has the raw CDRs, which is what most people wanted. There are a BUNCH of additional enhancements planned for this tool, so stay tuned. Link to comment Share on other sites More sharing options...
Karl Stallknecht Posted May 5, 2015 Report Share Posted May 5, 2015 Definitely appreciate it Darren. This is a fantastic start and allows us to give to clients if they debate billing charges for calls. Anyone with basic Excel knowledge can sort the CDRs, so that's not a big deal at all :-) Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted May 5, 2015 Administrators Report Share Posted May 5, 2015 There are a few additional surprises pending in that tool. Stay tuned.(But it should give you the basic raw data people have wanted for a while now, in easier form) Link to comment Share on other sites More sharing options...
Michael D Posted May 6, 2015 Report Share Posted May 6, 2015 Thanks Katie! Link to comment Share on other sites More sharing options...
Michael D Posted May 6, 2015 Report Share Posted May 6, 2015 Great ! Link to comment Share on other sites More sharing options...
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