esoare Posted August 9, 2017 Report Share Posted August 9, 2017 So I have the Video Codecs setup in the devices on the Production system. I also have the Zoiper Softphone setup with the proper codec. I try a Video call, but it's a no go. I Don't have another YEalink T58V to test with yet, so I am not sure if that would work. Is Video turned on in production? Does anyone have it running on their own clusters? Does it work well? esoare Quote Link to comment Share on other sites More sharing options...
Logicwrath Posted August 21, 2017 Report Share Posted August 21, 2017 We have used video successfully with Bria to Bria in the past. It should work if it is supported. Make sure you have video codecs setup correctly. Also, make sure you don't have to take an action to turn on video when you start your test calls. Quote Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted September 23, 2017 Administrators Report Share Posted September 23, 2017 Please note that we do not currently support video transcoding. That is one of the reasons we decided to start the Private Cloud initiative. Doing video transcoding on the hosted shared cluster will be tough - the demands are VERY high. So we will start offering video transcoding soon, but it will likely require private cloud servers so that you're not messing up anyone else's equipment when you have video transcoding/muxing going on. That said, once it's launched, you'll have both video transcoding AND video conferencing. For now, if you want video: * Enable ONLY H263 OR H264 on ALL devices, both in the GUI and on the device itself * START your call in video mode - do not try turning it on mid-call And it should work (in proxy / no transcoding mode) Quote Link to comment Share on other sites More sharing options...
esoare Posted June 3, 2019 Author Report Share Posted June 3, 2019 @Darren Schreiber Is the status of "Unsupported" on the 2600hz Hosted Cluster still the same? Quote Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted June 3, 2019 Administrators Report Share Posted June 3, 2019 Yep. We are in testing with transcoding services and full video support but it's not quite there yet. Time/resource constraints mostly. Quote Link to comment Share on other sites More sharing options...
esoare Posted June 3, 2019 Author Report Share Posted June 3, 2019 @Darren Schreiber ok. Things had been working nicely for quite awhile, between 2) Yealink T58V's on the same account... but now they freeze right away. After May 14th some time. So, trying to figure it out now. Quote Link to comment Share on other sites More sharing options...
Administrators Darren Schreiber Posted June 3, 2019 Administrators Report Share Posted June 3, 2019 Video is exclusively via FreeSWITCH and it just proxies it. Since FS hasn't been upgraded for several months I suspect you should investigate changes on the client side instead. Quote Link to comment Share on other sites More sharing options...
esoare Posted June 3, 2019 Author Report Share Posted June 3, 2019 Thanks for the confirmation @Darren Schreiber . Quote Link to comment Share on other sites More sharing options...
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