Rick Guyton

Do we have access to the provisioner git? I thought it was private.

Thanks for the update @mc_!

Any update on this? I just had to change the name of 50 some odd devices in one of my accounts. And while that was an annoying amount of manual work to have to do, I now have to update each of their provisioning profiles now too and that takes even longer... Is there a work around at all aside from manually changing each??

Thanks @Darren Schreiber!

While I was doing my Noise Cancellation Test, I noticed that nothing was populating under "Stored Recordings". However, I was able to access them via my AWS S3 bucket portal. Anyone else have this issue?

@David Oh, and BTW many phones will scroll the line name if it goes over the max length.

Might I suggest taking a poll or something? I would not personally care for this. There's a lot of Joe, John, Mary and Lindas out there.

Hey Larry! Great talking to you at KazooCon, happy to be able to give something back after all the knowledge you shared. It's a new app, you should have access to it, they gave it to all the KazooCon attendees. Talk to your sales guy if not.

LOVE the CSV onboard app!!! I can stop using my home brewed python script for this now! Looks great!

I've noticed that recently, the line name that shows up on provisioned phones is no longer the device's name. It's now the user's First and Last name. For example, previously if I had a device named "201 Ricks Home Phone" and it was assigned to me, Rick Guyton, the phone would display "201 Ricks Home Phone" as the line name. Now, it just lists "Rick Guyton" as the line name. It would be better, I think if it either went back to the device name OR used the user's primary extension number then first and last name. So, the phone would read "201 Rick Guyton"

Yea, @Karl Anderson confirmed for me at KazooCon that there's not though. Said he might sneak in a PR that enables this shortly though.... So here's hoping!

NoooooOOOooooOOoooooO @mc_ Say it 'aint so...

So, this sounds like it should be stupid easy, but I can't figure it out. When a user dials into VM (aka uses *97 to retrieve VMs) how can they get the caller ID info for the voicemail that was left. I can't for the life of me figure this out.

Maybe were not on the same wavelength here? All of my clients that log into the portal are getting notifications that their account is underfunded. This needs to be corrected as soon as humanly possible across all accounts. Not individual ones.

This only works for the logged in user. I changed this setting and my clients still see the notification.

My clients are complaining about receiving this error today. Anyone know why this started popping up and how to disable it?

It's a minor annoyance. But, I just run an onboard of 30 some odd phones into an account and received 30 emails in a row. It'd be nice if it were just one email... Just saying... Maybe there's an API to import multiple objects at once that I'm missing?

Thanks @Darren Schreiber! Very happy to hear that!

Oye... Nope... But, my account isn't disconnected, so there's that.

@safarov Actually, the dedicated card isn't a bad idea. I can get an employee card on my Ink account and just use that. The latter's probably overkill though. At the end of the day though, if this isn't fixed, it's a single point of failure. One that has 0 margin for error, as 2600hz will immediately disconnect a reseller's entire client base if a single charge fails. It's frustrating to have such a glaring threat to my business that I simply cannot add redundancy to.

@Darren Schreiber Any update on this? I just had Chase call me because I got fraudulent charges again. (Seriously, I don't know how I have such bad luck) I went to change my card to my AMEX, but it declined. I called AMEX and they said they have no attempted charges on file for more than a week. I'm safe for now as I've switched to my debit chard. But, considering what would have happened if this occurred only three days from now leaves me VERY uneasy...

I think Discord could be cool for the voice chat aspect. In my mind it'd be nice to pop in when I'm seeing something I think might be an outage. If I'm talking to myself, It's probably on my end, or a local issue. But if it's hoppin' in there, might be able to get to the root faster. Not that it happens all that often though...

Hertzians, I love that. IDK about a telegram group personally though. There's already the IRC and these forums. A Discord could be cool though...

Hi @Colter, I'm happy to hear you found that helpful. As for this question... I know you aren't going to like this answer, but you can't forward a number directly in Kazoo. Only user objects can be forwarded. To help further, I'd be good to know some info from you? 1) Are you using your own carriers or 2600hz? 2) Are you using SmartPBX or Advanced Callflows primarily to manage your accounts? 3) Do you have any development background? Python, PHP, ect?

Hi Jack, How familiar are you with advanced call flows? I'd make a callflow that hit a time of day for lunch that played a message then dumped to voicemail. Then "all other times" I'd make it go straight to voicemail. Then assign that callflow as the after hours option. Actually, you'd want another level of TODs in there to filter out the weekends since I assume they only work M-F. I can dig in the the particulars more if you need.